Edward Caulfield

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Viewing 15 posts - 1 through 15 (of 22 total)
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  • May 3, 2017 at 9:35 am in reply to: Place showing up in wrong country #376666

    Edward Caulfield
    Expired Member
    Post count: 24

    Hello Paolo,

    Thanks for the follow up. Interestingly, the problem vanished. I disabled a few plugins that should have had no impact – Add Shortcodes Actions And Filters, Display Widgets and Easy Theme and Plugin Upgrades – and the problem was no longer there.

    Unfortunately, I did not check the map this morning before I disabled the plugins, so I cannot be assured that they are actually responsible for clearing the issue. When I re-enabled them, the problem was still gone.

    Should the issue be seen again, I’ll experiment with the plugins as you suggested before I reach out for support.

    Best Regards,

    Edward

    May 2, 2017 at 3:41 pm in reply to: Place showing up in wrong country #376548

    Edward Caulfield
    Expired Member
    Post count: 24
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    May 2, 2017 at 3:16 pm in reply to: Place showing up in wrong country #376545

    Edward Caulfield
    Expired Member
    Post count: 24
    This reply has been marked as private.
    November 26, 2016 at 11:23 am in reply to: Email Address not changed #311601

    Edward Caulfield
    Expired Member
    Post count: 24

    Hello Paolo,

    Thank you for your follow up. I found the solution. The “From” address used in the “Listing Published Successfully” notification is taken from the User email address of the administrator that creates the new place. I changed this and everything now works as it should.

    Best Regards,

    Edward

    November 25, 2016 at 9:54 am in reply to: Email Address not changed #310724

    Edward Caulfield
    Expired Member
    Post count: 24

    Hello Paolo,

    Thank you for your follow up. As I mentioned in my original message “The WP general settings for email is info@ar-intelligence.info.” (‘scuse – original text had .net instead of .info) I’ve already done what you suggest and it has no impact.

    Any other ideas where to look?

    Best Regards,

    Edward

    November 24, 2016 at 4:57 pm in reply to: Email Address not changed #309898

    Edward Caulfield
    Expired Member
    Post count: 24

    BTW – the Reply To address IS changed to info@ar-intelligence.info. It is the To address that is not changing.

    November 22, 2016 at 3:56 pm in reply to: Cannot enter address #308338

    Edward Caulfield
    Expired Member
    Post count: 24

    Okay – I found my problem – the Google Maps API key had to be updated to allow the new domain name. So many details…

    Best Regards,

    Edward

    November 22, 2016 at 1:58 pm in reply to: Cannot enter address #308301

    Edward Caulfield
    Expired Member
    Post count: 24

    One additional note – I did change the domain name from ar-universe.net to ar-intelligence.info. Could that somehow have led to this problem?

    Many thanks

    Edward

    November 15, 2016 at 4:19 pm in reply to: Force Cache Clear? #304242

    Edward Caulfield
    Expired Member
    Post count: 24

    Thanks for getting back to me. It must have been my misunderstanding somewhere. I am no longer able to reproduce the issue. Should I experience it again, I’ll try the anonymous browser as you suggest.

    Best Regards,

    Edward

    November 14, 2016 at 3:44 pm in reply to: Ideal Image Size #303372

    Edward Caulfield
    Expired Member
    Post count: 24

    Much better! Thank you. Shouldn’t something like that be the default setting?

    November 14, 2016 at 3:26 pm in reply to: Ideal Image Size #303350

    Edward Caulfield
    Expired Member
    Post count: 24

    Hello Kor,

    Thank you for getting back to me so quickly. I’ve made the modification as suggested, however it doesn’t appear to have changed anything.

    Any idea what I am missing?

    Many thanks!

    Edward

    November 3, 2016 at 2:28 pm in reply to: Fatal PHP Error #297449

    Edward Caulfield
    Expired Member
    Post count: 24

    Magical!! Thank you! I’ll do my best not to hose the site again….

    Best Regards,

    Edward

    November 3, 2016 at 1:43 pm in reply to: Fatal PHP Error #297437

    Edward Caulfield
    Expired Member
    Post count: 24

    Hello Stiofan,

    Sorry to bother you again but I have had to re-install my site and need to ask that you re-apply the patch you had done. Interestingly, I am now getting a new error message:

    >The http://www.ar-universe.net page isn’t working
    >
    >www.ar-universe.net is currently unable to handle this request.
    >HTTP ERROR 500

    All login information is the same as previously.

    Or – you can tell me what needs to be done and I can take care of things.

    Many thanks for your help!

    Edward

    November 2, 2016 at 2:54 pm in reply to: Viewing event generates "404 Page Not Found" #296799

    Edward Caulfield
    Expired Member
    Post count: 24

    Hello Paolo,

    We can go ahead and close this case. I loaded the Events Manager plug-in from WP Events and did a reset via the admin panel – which magically cleared out the problem I was having with the 404 error.

    Thanks again for your help!

    Edward

    November 2, 2016 at 1:24 pm in reply to: Viewing event generates "404 Page Not Found" #296737

    Edward Caulfield
    Expired Member
    Post count: 24

    Hello Paolo,

    After I sent the last message I began experimenting with a different event tool. This also, not surprisingly, has a page called Events. I deleted the Events page I had manually created to minimise any possible confusion.

    Best Regards,

    Edward

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