Kiran

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Viewing 15 posts - 3,916 through 3,930 (of 6,022 total)
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  • in reply to: Renewal for free package? Tick to allow renewal of l #436546

    Kiran
    Moderator
    Post count: 7069

    Hello,

    I have this option set in admin so that renewal of free listings is an option. Say someone joins a package that is free for 30 days. If I change the package to 60 days before they renew do I understand it correct that they will still only have 30 days AND when they update their profile it will change to 60 days?

    Yes, if you change package to 60 days then all the renewal will set 60 days to the listing expiry.

    Also, regarding “Prices and Payments” “Notifications” are the “PRE EXPIRY NOTIFICATIONS TO CLIENTS” only sent to expiring listings or do they also go out for paid listings?

    It will send pre expiry notification for all listings which expire date falls in pre expiry days set.

    Is it correct that the expiry notifications do not go out to subscription listing users when their listings are about to be renewed automatically?

    Expiry notifications do not send to the listings which have recurring package(auto renewal).

    Is there a time when paid listings will receive an expiry notification? If so, please explain.

    Expiry notifications will be send to the client depends on what you have set at GeoDirectory > Price & Payments > pre expiry notice days (all three). Once listing expiry date falls in the pre-expiry period it will sen pre-expiry notification to the client.

    If a paid listing is not paid and is set to “Expire, Downgrade to” a “Free Listing” what kind of notification does the user receive and when? Or do they not receive one until the free listing is set to expire?

    no it does not send notification to the client on “Expire, Downgrade to” a “Free Listing”. It will send notification again when it falls again pre-expiry period.

    Let us know if you have more query.

    Thanks,
    Kiran

    in reply to: Redirected to homepage on check out #436544

    Kiran
    Moderator
    Post count: 7069

    FTP credentials are working now, but admin credentials still not working.

    I found that you are using too old version of GD plugins. You need to update those plugins manually. Plugins version you have installed does not have auto updates.

    Download recent plugins from https://wpgeodirectory.com/your-account/ and overwrites in plugins/ directory.

    Let us know.

    Thanks,
    Kiran

    in reply to: Redirected to homepage on check out #436541

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    in reply to: Category drop down inside search #436442

    Kiran
    Moderator
    Post count: 7069

    Hi,

    The plugin “Speed Booster Pack” causing JavaScript error and it breaking the other JavaScript functionality on the page.
    I have unticked Speed Booster Pack > “Move scripts to the footer” and now searching is working fine.

    Thanks,
    Kiran

    in reply to: Add/Preview Listing redirecting to Home Page #436439

    Kiran
    Moderator
    Post count: 7069

    Hi Shane,

    You have disabled post type at GeoDirectory > Design > Navigation > Allow post type to add from frontend.

    Try again after enabling it.

    Thanks,
    Kiran

    in reply to: Previous Next Button Not Filtering Based On Location #436434

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    in reply to: Split: Supreme Directory Homepage adjustment #436411

    Kiran
    Moderator
    Post count: 7069

    Hi Jaime,

    You are using too old plugins. You need to update those plugins manually. Plugins version you have installed does not have auto updates.

    Here are some outdated plugins:
    GeoDirectory Advance Search Filters (current version: 1.4.93)
    GeoDirectory Ajax Duplicate Alert (current version: 1.1.9)
    GeoDirectory Location Manager (current version: 1.5.63)
    GeoDirectory Marker Cluster (current version: 1.3.0)
    GeoDirectory Payment Manager (current version: 2.0.34)
    GD Booster (current version: 1.2.52)

    Download recent plugins from https://wpgeodirectory.com/your-account/ and overwrites in plugins/ directory.

    Let us know if you have a problem after updates done.

    Thanks,
    Kiran

    in reply to: Custom Fields Not Displaying on Listings Page #436293

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    in reply to: Custom Fields Not Displaying on Listings Page #436178

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.

    Kiran
    Moderator
    Post count: 7069

    Hello,

    There was a minor change because of recent updates.
    Don’t worry about future updates, because we have already included fix in theme.

    Kiran


    Kiran
    Moderator
    Post count: 7069

    Hello,

    The issue has been fixed, please check and let us know.

    Thanks,
    Kiran

    in reply to: Previous Next Button Not Filtering Based On Location #435888

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    in reply to: Notice: A non well formed numeric value #435887

    Kiran
    Moderator
    Post count: 7069

    Hi Dan,

    I have fixed those PHP notices.

    Thanks,
    Kiran

    in reply to: Listing Claim Issues #435794

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    in reply to: Listing Claim Issues #435784

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
Viewing 15 posts - 3,916 through 3,930 (of 6,022 total)
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