Kiran

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Viewing 15 posts - 4,396 through 4,410 (of 6,022 total)
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  • in reply to: GD – GMap Listing Page Settings #409659

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    in reply to: GT Vouchers Breaks Listing #409657

    Kiran
    Moderator
    Post count: 7069

    Hi James,

    Please check now. There was a memory limit problem.

    I have added following line in root wp-config.php file and now it is working fine.

    define('WP_MEMORY_LIMIT', '256M');

    Let us know.

    Thanks,
    Kiran

    in reply to: location search result different as chosen also #409655

    Kiran
    Moderator
    Post count: 7069

    Hello Kala,

    Let us provide FTP credentials in private, so we can look into more.

    All the session are stored in session directory on the server. To fix session problem, yes you have to contact your server admin/hosting.

    Thanks,
    Kiran

    in reply to: GT Vouchers Breaks Listing #409647

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    in reply to: location search result different as chosen also #409641

    Kiran
    Moderator
    Post count: 7069

    Hi Kala,

    It seems there is a problem with session on your site. Either session directory is not writable or it does not exists.
    For temporary fix, add following lines in wo-config.php to disable use of PHP sessions within GeoDirectory.

    
    
    if ( !defined( 'GEODIR_USE_PHP_SESSIONS' ) ) {
       define( 'GEODIR_USE_PHP_SESSIONS', false );
    }
    if ( !defined( 'WPINV_USE_PHP_SESSIONS' ) ) {
       define( 'WPINV_USE_PHP_SESSIONS', false );
    }

    Please add these lines in your site wp-config.php file and check how it goes.

    Let us know.

    Thanks,
    Kiran

    in reply to: Multiratings + WPML categories issue (too many categories) #409636

    Kiran
    Moderator
    Post count: 7069

    Hi There,

    Until you provide admin credentials i have checked in my test site with WPML + Multi Ratings and it worked fine for me without any problem.

    This may not be a big issue, but unfortunately when you click on “Save changes” while too many categories are selected, all the chosen post types and categories for this rating will reset and disappear.

    After clicking “Save changes” the data is saved and form reset again. Please check the ratings list in same page, your submitted style should be there.

    Let us know.

    Thanks,
    Kiran

    in reply to: GD – GMap Listing Page Settings #409635

    Kiran
    Moderator
    Post count: 7069

    Hi James,

    In Supreme the sidebar listing map is rendered via shortcode so it does not taking affect map view parameter from widget settings.

    Add following code snippets in your child theme functions.php file OR add it in via any snippet plugin.

    
    
    function _gd_custom_supreme_listing_map_args( $args = array() ) {
        $args['maptype']                = 'TERRAIN';    // HYBRID, ROADMAP, SATELLITE, TERRAIN
        $args['zoom']                   = 14;           // number between 1 to 19
        $args['autozoom']               = true;         // true or false
        $args['scrollwheel']            = true;         // true or false
        $args['sticky']                 = true;         // true or false
        $args['enable_marker_cluster']  = true;         // true or false
    
        return $args;
    }
    add_filter ('geodir_map_options_gd_listing_map', '_gd_custom_supreme_listing_map_args', 10, 1 );

    You can change parameters values as you want.

    Let us know.

    Thanks,
    Kiran

    in reply to: GD-LISTING-PREVIEW #409630

    Kiran
    Moderator
    Post count: 7069

    Hi Leslie,

    You forgot to provide FTP password. 🙂

    The groups plugin restricts the user to access content on preview page.
    To fix this add following code snippets via any snippets plugin or add in theme functions.php file.

    
    
    function _gd_custom_fix_groups_plugin_conflict( $apply, $output ) {
        global $post;
    
        if ( $apply && geodir_is_page( 'preview' ) && ( ( ! empty( $post->ID ) && geodir_preview_page_id() == $post->ID ) || ( ! empty( $post->add_listing_page_id ) && geodir_add_listing_page_id() == $post->add_listing_page_id ) || ( ! empty( $post->add_listing_page_id ) && ! empty( $post->listing_type ) && get_post_type( $post->add_listing_page_id ) == $post->listing_type ) ) ) {
            $apply = false;
        }
    
        return $apply;
    }
    add_filter( 'groups_post_access_the_content_apply', '_gd_custom_fix_groups_plugin_conflict', 9999, 2 );

    Let us know.

    Thanks,
    Kiran

    in reply to: GT Vouchers Breaks Listing #409629

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    in reply to: GT Vouchers Breaks Listing #409628

    Kiran
    Moderator
    Post count: 7069

    Hi James,

    I looked and it seems something breaking the listing detail page. On detail page after profile tab there is no content loaded. For GeoDirectory some JavaScript are loaded in footer, but as on detail page footer not loaded due to page breaking it raises JavaScript errors.

    Please contact GT Vouchers Developer for the support or provide FTP credentials so we can look into more.

    Thanks,
    Kiran

    in reply to: Google DFP Ads disappear #409542

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    in reply to: Whoop Theme Styling #409504

    Kiran
    Moderator
    Post count: 7069

    Hi Josh,

    We are always taking care of our customer’s sites. So don’t worry about that.

    I just want to update patch on your site to fix the problem on your site. Now you can do it from your side.

    1) Open file in text editor(code editor) YOUR_WORDPRESS ROOT\wp-content\plugins\geodir_review_rating_manager\geodir_reviewrating_template_functions.php

    2) Search following line (line no. 1446)

    $rating_style_html .= '<style scoped>ul.rate-area-list.rating-'.$rating->id.' li.active, body ul.rating-'.$rating->id.' li.active{background-color:'.$rating->star_color.'}</style>';

    3) Replace that line with following line

    $rating_style_html .= '<style scoped>ul.rate-area-list.rating-'.$rating->id.' li.active, ul.geodir-tabs-content li ul.rate-area-list.rating-'.$rating->id.' li.active, body ul.rating-'.$rating->id.' li.active{background-color:'.$rating->star_color.'}</style>';

    4) That’s it.

    Take backup of the file before making any changes in file.

    Thanks,
    Kiran

    in reply to: Supreme, Send Enquiry – Sidebar #409502

    Kiran
    Moderator
    Post count: 7069

    Thanks for letting us know 🙂

    Kiran

    in reply to: If a user downgrades to a free package #409497

    Kiran
    Moderator
    Post count: 7069

    Hi Joseph,

    so if a user upgrades to another package will they have 2 recurring payments until someone manually stops one?

    Recurring payments can be stopped due to any reason from following.
    – If payer cancels(stops) the subscription (listing owner cancels recurring payments at PayPal)
    – If payee cancels(stops) the subscription (site owner cancels recurring payments at PayPal)
    – Payment cycles completed (i.e. package has selected options like recurring every “1 month” for “6 times”, then recurring auto cancelled after total 6 recurring payments.)

    If a user stops the payment in paypal will the site know to downgrade them?

    Yes, PayPal sends IPN (Instant Payment Notification) request to the website and at website end our plugin handles the request and manages the package. If website receives the subscription cancel request from PayPal then it will downgrade the listing to the package(selected as downgrade).

    Since most users will expect downgrading on our site to a free package, will we receive a notification that they downgraded so that we can manually stop the recurring charge?

    You do not have to stop the recurring charge manually. If users want to downgrade package then recurring
    payments should be stopped at PayPal (by a payer or by a payee).
    Once recurring payment is stopped at PayPal, it sends the request at website and at website end our plugin downgrade the listing package.

    Can we even stop it from our site or do they have to stop it?

    Yes, you can stop recurring payments from your end from PayPal site.

    FYI: If you want that listing should be downgraded to free package after recurring payments stopped/canceled then you have to choose “free package” in package settings.
    To set downgrade package go Admin > GeoDirectory > Price & Packages > Click package (paid package) > “Expire, Downgrade to” > select “free package” that you want to downgrade.

    Let us know.

    Thanks,
    Kiran

    in reply to: admin issues #409493

    Kiran
    Moderator
    Post count: 7069

    Hi Kathy,

    The bad news is that WordPress kept saying that there was a code error and wouldn’t accept their snippet. Specifically it said that the two closing brackets were unexpected, but of course removing them breaks the code and it wouldn’t accept that either.

    Please, can you tell us what code error it shows after adding my code snippet? I have tested that code snippet putting in your theme functions.php and after seen it worked fine i passed snippet to you.
    In case if there is any an error, let us know so we can assist you to fix it.

    If you allow me i will add snippet in your theme functions.php file. 🙂

    Let us know.

    Thanks,
    Kiran

Viewing 15 posts - 4,396 through 4,410 (of 6,022 total)
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