Kiran

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Viewing 15 posts - 5,281 through 5,295 (of 6,022 total)
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  • in reply to: Featured Listings Not on Top #376654

    Kiran
    Moderator
    Post count: 7069

    Hi Paul,

    I have checked in backend and seems all settings are correct. We need FTP & Database server details to look into more.
    Let us provide FTP details & Database server details to access database.

    Thanks,
    Kitan

    in reply to: HTTP 500 error #376648

    Kiran
    Moderator
    Post count: 7069

    Hi Tamara,

    I have checked in backend settings and all settings seems correct. We need FTP details to look into more.

    Please provide following details in a private reply.
    FTP Host:
    FTP User:
    FTP Password:
    FTP Port:

    Kiran

    in reply to: Reviews on listings #376647

    Kiran
    Moderator
    Post count: 7069

    Hi Sean,

    Please check and let us know.

    Thanks,
    Kiran

    in reply to: Reviews on listings #376533

    Kiran
    Moderator
    Post count: 7069

    Hi Sean,

    This has been fixed and will be available in next release of Review Rating Manager.
    Let us know if you want to update fix patch on your site.

    Thanks,
    Kiran


    Kiran
    Moderator
    Post count: 7069

    Hi Tamara,

    It’s strange, i have checked with iPhone 6 and can’t recreate the problem. Can you check with other iOS devices?

    Let us know.

    Thanks,
    Kiran

    in reply to: ADD listing re-driects to home page #376486

    Kiran
    Moderator
    Post count: 7069

    Hi Kristina,

    Please check now.
    You have disabled Places in GD > Design > Navigation > Allow post type to add from frontend. If post type param “listing_type” not passed in page url then it get the first post type from GD post types to show form.
    I have applied Venues to first priority as you have disabled Places in add listing.
    Now all working fine.

    Thanks,
    Kiran

    in reply to: business owners account link goes to listing #376480

    Kiran
    Moderator
    Post count: 7069

    Hi Gerald,

    Put following snippet code to your theme functions.php or use it any third party snippet code plugin.

    
    
    
    function gd_custom_get_comment_author_url( $url, $id, $comment ) {
        if ( function_exists( 'bp_core_get_user_domain' ) && !empty ( $comment ) && is_object( $comment ) && !empty ( $comment->comment_author_email ) && $user = get_user_by( 'email', $comment->comment_author_email ) ) {
            $url = trailingslashit( bp_core_get_user_domain( $user->ID ) . 'listings' );
        }
        return $url;
    }
    function gd_custom_dashboard_author_link( $link, $user_id = '', $post_type = '', $force_type = false, $force_logged = false ) {
        if ( !empty( $user_id ) ) {
            $url = trailingslashit( bp_core_get_user_domain( $user_id ) . 'listings' );
        }
        return $url;
    }
    function gd_custom_init() {
        remove_filter( 'get_comment_author_link', 'multirating_get_comment_author_link', 10, 3 );
        add_filter( 'get_comment_author_url', 'gd_custom_get_comment_author_url', 10, 3 );
        add_filter( 'geodir_dashboard_author_link', 'gd_custom_dashboard_author_link', 11, 5 );
    }
    function gd_custom_plugins_loaded() {
        add_action( 'init', 'gd_custom_init', 10 );
    }
    add_action( 'plugins_loaded', 'gd_custom_plugins_loaded' );
    

    Thanks,
    Kiran

    in reply to: Free trial and payment questions #376361

    Kiran
    Moderator
    Post count: 7069

    Hi Kristina

    1. If a customer starts the free trial linked a subscription listing when do they pay? When they sign up or at the end of the free trial.
    <
    The payment will be charged at the end of free trial subscription.

    2. If they pay when they sign up if they cancel before the end of the trial are they automatically refunded?
    <
    See 1).

    3. If they entered a coupon code when they signed up and got a discount will that adjust the payment for 1 year or ongoing years? Or is there functionality to do both.
    <
    There is an option available in coupon add/edit form. You can set coupon to be applied for first payment or all payments respectively.

    4. What is the best way of doing a member get member scheme – I.e if they sign someone else up they get both get a reduced price. I’m keen to make this as automated as possible.
    <
    Sorry, please explain more about this point.

    FYI, we are implementing new payment manager with some more features like invoicing system, tax system etc…
    You can find it here https://wpgeodirectory.com/support/topic/beta-testers-invoicing/

    Thanks,
    Kiran


    Kiran
    Moderator
    Post count: 7069

    Thanks for letting us know

    Kiran

    in reply to: Strange URL & no more place results in search #375911

    Kiran
    Moderator
    Post count: 7069

    Hi Vlad,

    Thank you for letting us know 🙂

    This “Location” Post_Types should not exist anymore. Can you please tell me:
    2.1. where can I find this file that you put in the attachement? (nou_tba_posts table)
    <
    This screenshot is taken from phpMyAdmin database page. To access this table, login to phpMyAdmin > find table nou_tba_posts
    You can search particular rows within table nou_tba_posts by using Search.

    2.2. Can I delete those IDs named “Location” without affecting Gd Places named the same?
    <
    Yes, you can delete rows which has post_type = location if you no longer using that post type.
    It will not affect the GD data. Just go to phpMyAdmin > nou_tba_posts > Search post_type “location” > delete.

    Kiran

    in reply to: Search box doesn't work #375905

    Kiran
    Moderator
    Post count: 7069

    Hi Kristina,

    There is a javascript from BuddyBoss Wall plugin is conflicts with the ajax search.
    One javascript file http://1uqvs518091l2j6zmx14vujo.wpengine.netdna-cdn.com/wp-content/plugins/buddyboss-wall/assets/js/buddyboss-wall.min.js?ver=1.3.1 from BuddyBoss Wall plugin taking control over the jQuery AJAX function jQuery.ajax() by overwrite function.
    The BuddyBoss JS modifing the GD search AJAX response text and it results in JS error.

    Try to disbale and see if ti working or not. You should contact BuddyBoss Wall owner for support.
    Check this thread one of our customer has similar problem in past: https://wpgeodirectory.com/support/topic/having-some-issues-with-search-bar/

    Let us know.

    Thanks,
    Kiran

    in reply to: category_restrict=1 ? #375902

    Kiran
    Moderator
    Post count: 7069

    Hi Dimitrios,

    The parameter “category_restrict” is used to restrict the no of categories passed in “category_limit” parameter.

    Suppose Places has 30 categories and if you set category_limit=5 category_restrict=1 then it will show only 5 categories.
    If you remove category_restrict=1 then by default it will show 5 categories and rest will be displayed when you click “More Categories”

    Thanks,
    Kiran

    in reply to: Link #375886

    Kiran
    Moderator
    Post count: 7069

    Hi Marco,

    It seems there is a jQuery Chosen conflicts between GD plugin & any third party plugin or a current theme.

    Let us provide FTP details and allow us to disable non GD plugin/theme to check which plugin conflicts.

    Thanks,
    Kiran

    in reply to: Strange URL & no more place results in search #375877

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    in reply to: Strange URL & no more place results in search #375875

    Kiran
    Moderator
    Post count: 7069

    Hello Vlad,

    1. Some of my listings cannot be found. I re-saved the permalinks and still this problem persists.
    3. The country location disappeared from the missing listings. See the screenshot attached.
    <
    Please check now all listings are working fine and country slug attached to the listing urls. I have fixed it via GD export/import process as i described in my last reply.

    I have spent some time to find what caused this problem. I found that for some listings in database table nou_tba_geodir_gd_place_detail the field post_country has an empty value. These are the same listings which had a 404 not found problem.
    Some listing ids among are 897,903,906,913,919,922,926,929,936 and these listings are created between 2017/03/13 and 2017/03/14.

    2. Some of my listings have a “2” or “3” in the url EVEN THOUGH IT IS IMPOSSIBLE to have the duplicate names on my listings.
    <
    I have updated listing slugs in database table.
    I checked in database and found that some slugs already used by other post types. See screenshot attached in my next private reply. Thats why it appending -1/-2/-3 to the listing slugs.

    a. Why all these happened?
    <
    We have checked in our test sites, but we not faced same problem. Even no other customer reported a same problem that your site has. This is a site specific problem with your site.

    b. How can I fix? (re-saving permalinks does not work)
    <
    I have fixed both problems (1/3 & 2)

    c. How can I prevent this from happening again?
    <
    I am sure 1 & 3 will not happen again (if listings created/imported with valid data). For 2) to overcome problem of slug appending -2/-3, first check in field post_name in nou_tba_posts table, if slug used by other post then change existing post_name.
    In case you found listing slug with -2/-3, you can change form nou_tba_posts table.

    If you face any problem in future just let us know, we are always here to help you if problem is related to GD.

    Please check & let us know.

    Thanks,
    Kiran

Viewing 15 posts - 5,281 through 5,295 (of 6,022 total)
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