Kor
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Hi Brian,
Could you please open a new topic about this and share temp WP Admin access to your Website on your second reply so that we could check on this?
Thanks!
Hi Tim,
Do you mind sharing the URL of the site in question WP temp admin access to your site so we can take a look? You can post the details here using the private reply option below.
Thanks!
Hi Lars,
Unfortunately, you can’t just the URL of the video but instead, you have to insert the Youtube Video embed code into the custom field provided. For example, copy the video iframe/embed code from Youtube http://prntscr.com/bswb0b and paste it into the textbox. Example iframe code below. Let us know how it goes.
<iframe width="560" height="315" src="https://www.youtube.com/embed/USLTQVt8QyA" frameborder="0" allowfullscreen></iframe>
Hi Pui Chan,
Thanks for your interested in our products. I’d like you to know that we don’t really have a guide of which plugin/theme/addon you should install first. But it should work even if you’ve activated all GD addons. Then you can start setting up the addons one by one according to your needs. If you encountered any issues, please do not hesitate to contact us and of course we’ll try our best to help you with this. If you’re new to this, check out this section of the documentation to get you started https://wpgeodirectory.com/docs/category/getting-started/ .Let us know how it goes.
Thanks!
Hi Mike,
Could you please make sure that you’re using the latest version of the plugin? If the issue the persists, do you think you can share WP temp admin access to your site so we can take a better look? You can post the details here using the private reply option below. Also, please list down the steps to recreate the issue.
Thanks!
Hi Ron,
Could you start a new topic on this? Then on your second reply, please share WP temp admin access to your site so we can take a better look? You can post the details there using the private reply option.
Thanks!
This reply has been marked as private.September 12, 2016 at 8:33 am in reply to: Adjust Margins on Send to Friend and Send Email Popups #264621Hi Ray,
Could you try using the custom CSS code below and see if it fixes the issue there? Let us know how it goes. Insert into GD > Design > Script > Custom Style CSS
#basic-modal-content2 .row, #basic-modal-content .row, #gd-basic-modal-content4 .row { margin-left:0px; }
Thanks!
September 12, 2016 at 8:13 am in reply to: I love GeoDirectory but it breaks my site – please help #264612Hi there,
Do you mind sharing the URL of the site in question so we can take a look? Also, it would be better if you could share WP temp admin access to your site so we check on the settings. You can post the details here using the private reply option below.
Hi there,
I’ve just checked with our developer and he mentioned that you have to contact the TGMPA support regarding the issue since the error message you received contains an “error message with something about TGMPA.” Also, it would be better if you could share a screenshot of the error message and here’s where you can report this. https://github.com/TGMPA/TGM-Plugin-Activation/issues
Thanks!
Hi Jamie,
Unfortunately, I’d like you to know we have already stopped the “Geotheme” development and so as our support for that product. I’d suggest that you convert it to Geodirectory following this guide https://wpgeodirectory.com/docs/geotheme-to-geodirectory-conversion-tutorial/ in order to receive the latest updates and support from us. Also, I’d like you to know that we have some free themes that are fully compatible with GD. https://wpgeodirectory.com/downloads/category/themes/ that you might like. Well, let us know how it goes.
Thanks!
September 12, 2016 at 6:30 am in reply to: Front page not working after activating GeoDirectory Plugin #264598Hi Manish,
Do you think you can share your Website URL and also a WP temp admin access to your site so we can take a better look? You can post the details here using the private reply option below.
Hi Roman,
Could you please provide an access to the backend so that we could check on the settings?
Thanks!
Hi Jamie,
Try using the custom CSS code below to adjust the size of the image. Let us know if it’s what you’re looking for.
img.alignnone.size-medium { max-width:150px; max-height:100px }
Thanks!
Hi Jamie,
The credentials you provided seems invalid as I’m getting “ERROR: The username or password you entered is incorrect.”. Could you please double check on it?
Thanks!
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