Ron Lenox

Thanks for the help. It looks good.

Ron Lenox

That worked great. Thanks

What about the multiple locations showing in the detail?

I just got off the phone with PayPal. I spoke to a Supervisor in Product Tech Support (Dan). He then transferred me to “Merchant Tech Support.” While waiting for them, I attempted another transaction.

It went through. Were any changes done on your side?

I am very happy that the transaction went through, but a little nervous that it may happen again.

Any suggestions?

Hello? Do you have a status update?

Ron Lenox

This is the email that I received from my customer.

From: Nora Diehl <[email protected]>
Date: August 3, 2016 at 14:05:51 CDT
To: Jeff Kimmel <[email protected]>
Subject: Re: Review of Car Finders

Jeff, go ahead and pass it on, I think this needs the attention of the webmaster (I used to be one).
The error message says that the review will not be accepted until the stars are checked. However, I cannot see any stars, thus cannot complete the stars checkoff, so I cannot submit the review.
I’m using Safari on an up to date Mac.
Later I’ll try on other platforms and see if I can submit, but in any case this needs attention. N

On Aug 3, 2016, at 10:48 AM, Jeff Kimmel <[email protected]> wrote:

Nora:

I don’t know anything about how the posts work other than what I sent you.

Just go ahead and post it. I may be that when you hit the “post” button, it will ask you about stars later.

If it gets messed up, I will talk to the person that runs the page and it will be fixed.

Thank you.

Jeff Kimmel

I forgot to mention that the test ad is now featured. So the website thinks that the transaction was completed.

The error is very NEW. I have had no problems accepting payment through PayPal in the past. However, two customers described exactly what happened to me when I tried to post a featured ad.

When I click on checkout it does take me to the PayPal site. I checked out as a guest. Entered my CC information. An Error message appeared that said they were unable to process the payment and to contact my vendor.

I have already talked to PayPal. They suggested that they are not receiving all of the information from the website. They have notes on the error. (Please reference the past emails)

Ron Lenox