Rich Harris
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Well done! Thanks so much for that. Our client is relieved and we are thrilled.
It’s super annoying that a script that has been on our site for almost a year would start to cause conflicts now, but that’s the nature of internets sometimes – maybe the script changed, or something else did, maybe we were just lucky before.
In any case, I’d appreciate it if you could tell us your method to figuring it out. Did you just remove all third-party scripts that you could?
Thanks again!
That’s great progress!
I’m still getting console errors:
woocommerce.min.js?ver=3.9.1:1
Uncaught ReferenceError: Cookies is not defined
at HTMLDocument.<anonymous> (woocommerce.min.js?ver=3.9.1:1)
at i (jquery.js?ver=1.12.4-wp:2)
at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4-wp:2)
at Function.ready (jquery.js?ver=1.12.4-wp:2)
at HTMLDocument.J (jquery.js?ver=1.12.4-wp:2)admin-bar.min.js?ver=5.3.2:1
Uncaught TypeError: f.hoverintent is not a function
at HTMLDocument.<anonymous> (admin-bar.min.js?ver=5.3.2:1)If I disable GeoDirectory these both go away.
I appreciate your continued assistance.Hi,
You can see the timepicker error, even on the home page.When I disabled every plugin besides GD, the errors stayed the same. With GD disabled, the errors go away.
Thank you,
RichHello Kiran.
I am glad you responded to my request. However, I am sad that it seems like you did not read my statement. The scripts I added in are definitely not supposed to be there, but without them the site is even worse. With GD disabled, it also works fine, so there is something wrong there.Our client is out of patience and I’m getting ready to move them to a new platform. I’d really appreciate it if you can help me to get this fixed before we have to disable GD.
For now, I have removed the two scripts that were helping us, so please take a look again and advise how we should proceed.
Thanks again.
This reply has been marked as private.Hi,
Your credentials are in the following private post.The primary symptoms we’ve noticed so far are that the contact form won’t show and the members cannot add events/listings because of errors (attached screenshot).
Most likely, addressing the console errors will fix these. Remember, there are two scripts (jquery and jqueryUI) added to header.php which helped the site appearance, but added lots more console errors.Let me know if I can do anything else.
Hi,
I figured that out eventually, but thank you.
Our main problem is the errors found on our live site.
(Credentials in the private post above).Thanks again.
This reply has been marked as private.That’s excellent. Thank you. I’ll try that.
Ok 🙁 After your team made changes, I can no longer disable a plugin. This is not WooCommerce specific. Nor does it have anything to do with noindex. The problem is related to troubleshooting. Since I can’t trouble shoot now, I am coming back to the developers who last made changes. The site works with all GD disabled and the child theme worked fine before the last GD update attempt.
Can you please let us know why you have added it in the child so we can remove if you don’t need it?
Obviously after I answered him, we’d expect him to make the implied changes. He did not.
I built this child theme simply by using a GD child and deleting the parts I didn’t need. If there are folders there that aren’t necessary, its because GDF_child_1.0 had those folders.
I don’t understand how you can agree to help and then not finish, that is less than support. I still haven’t been able to deploy the upgrade which was the original reason for my request.
If you won’t help with this, you might as well close this thread.Hi Paolo,
What is not supported by one of your products? After the last support request, I am no longer able to disable a plugin without crashing the site. The support request had to do with the site breaking when I update Geo Directory. I’m not sure what’s wrong, but so far I’ve only got a partial fix, which didn’t solve the problem but rolled me back to prior to the recent update.
Now, I can’t trouble shoot other issues. Please help.Yes. Since then, I can’t disable WooCommerce without the site breaking. Patrick mentioned deleting something I didn’t need, but I don’t think he did yet.
I could really use some help here.Thanks.
Thanks for looking. Note, I have attempted to fix the issue with SEO plugins, with or without such plugins, the issue persists. So, clearly it is not related to the SEO plugin.
Ever since Patrick helped with an issue attempting to update the core Geo Directory plugin, I cannot disable WooCommerce. (See the original post). If I disable GeoDirectory, the site works. If I enable GeoDirectory and disable all plugins, the site breaks. I cannot troubleshoot any conflicts without fixing whatever is wrong with GeoDirectory.
If you won’t help solve the problem, please help me to solve whatever is preventing me from troubleshooting.
Thank you kindly.
This reply has been marked as private.Wow. Amazing. Thank you. I’m not sure why the lib folder was there, I was either following a tutorial or copying someone else’s install. Either way, it wasn’t something I fully understood.
I guess the upgrading and rolling back of the theme put the ‘listing left’ setting on – or I was overriding it before. In any case, I am much more equipped to deploy the update now.
Thanks again.
