401 Page not found when logging in

This topic contains 5 replies, has 3 voices, and was last updated by Alex Rollin 6 years, 3 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 401, login

Author

Posts
January 12, 2018 at 10:09 am #412451

yvettie86
Buyer

Post count: 94

Hi,
My users can no longer log into my site – they get a 401 error when they sign in. I’ve tried to look to see what the issue could be, but I can’t find anything.
Can you help?
I’ll send login details in the next message – thank you
Yvette

January 12, 2018 at 10:09 am #412453

yvettie86
Buyer

Post count: 94

This reply has been marked as private.

January 12, 2018 at 8:19 pm #412542

Paolo
Site Admin

Post count: 31206

Hi,

I believe that’s a server config error rather than an application error, however I asked to the developers to check and let us know.

I’d open a ticket with your hosting provider too though.

Thanks

January 12, 2018 at 10:10 pm #412567

Alex Rollin
Moderator

Post count: 27815

Hello @yvettie86,

I re-saved your Permalinks and now the login page is back.

Let us now if you have any more issues like this.

January 15, 2018 at 9:35 am #412751

yvettie86
Buyer

Post count: 94

Awesome – thanks Alex. Seems to have done the trick

January 15, 2018 at 1:47 pm #412783

Alex Rollin
Moderator

Post count: 27815

This reply has been marked as private.
Author

Posts

Viewing 6 posts - 1 through 6 (of 6 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket