403 page error while adding producer list

This topic contains 4 replies, has 3 voices, and was last updated by  Alex Rollin 5 years, 7 months ago.

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  • #446796

    Amanda Bailey
    Expired Member
    Post count: 1

    hi,
    I am having problem in my website, when ever i fill up the form in ‘add producers’ and hit ‘review listing’, it goes to listing-preview page with 403 error page.
    Can you please let me know what is the issue here. looks like a bug in program itself.
    I will send you details in other reply.
    please try adding a new list here from menu click ‘add producers’
    https://www.oliveoilsofprovenance.com.au/

    issue 2: in the same listing form the image uploader is broken.

    #446803

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    I added a test listing and I can see what you mean about the upload button not working, but I did not encounter a 403.

    Please create a WP Admin account so we can check the site settings. We will also need FTP in order to do deeper diagnosis of the issue.

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    #447044

    Amanda Bailey
    Expired Member
    Post count: 1
    This reply has been marked as private.
    #447055

    Guust
    Moderator
    Post count: 29970

    I just added a new listing without any problem.
    Can you please check again if you still have a problem?
    Thanks

    #447081

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
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