404 error

This topic contains 6 replies, has 2 voices, and was last updated by  Guust 6 years, 6 months ago.

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  • #403768

    Abel Romero
    Expired Member
    Post count: 206

    Hello

    when trying to install the add-on: GD booster, I get 404 error

    https://www.amazon.es/clouddrive/share/oX6XBsSvWpG5FyQ6I8fORprsk6qMELYIfrajNzIFHu7

    Thanks!

    #403775

    Guust
    Moderator
    Post count: 29970

    Please talk to your host. Your FTP does not work either anymore, I get this message: La conexion a este servidor ha sido bloqueada en el firewall.

    Thanks

    #403785

    Abel Romero
    Expired Member
    Post count: 206

    This is what my host: We’ve already deactivated the security rules again, also tell us that FTP account is using the support of your plugin to connect to your account.

    gracias

    #403896

    Guust
    Moderator
    Post count: 29970

    Every time you try to upload a plugin, it triggers your security rules to shut down your site.
    It also disables the FTP access.

    #403899

    Abel Romero
    Expired Member
    Post count: 206
    This reply has been marked as private.
    #403960

    Abel Romero
    Expired Member
    Post count: 206

    I have already been able to install the plugin, resolve the ticket, thank you very much

    #403984

    Guust
    Moderator
    Post count: 29970

    FTP works again too. Thanks for letting us know.

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