500 error after installing the plugin

This topic contains 54 replies, has 4 voices, and was last updated by  Benjamin Romero 9 years, 8 months ago.

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  • January 8, 2016 at 10:59 am #67432

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello,

    The root of the problems seems to be the “polylang” plugin, our only confirmed compatable translation plugin is WPML. If i can disable “polylang” i can try to fix the problems it caused?

    Thanks,

    Stiofan

    January 8, 2016 at 11:03 am #67433

    Benjamin Romero
    Expired Member
    Post count: 36

    Hi Stiofan,

    Oh I understand. Ok you can disable polylang then. I really appreciate it.

    January 8, 2016 at 12:18 pm #67447

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Thanks, please check now. There still seems to be some styling issues, please play about with things and if you want to become a member we can look at those for you.

    Thanks,

    Stiofan

    January 8, 2016 at 12:22 pm #67449

    Benjamin Romero
    Expired Member
    Post count: 36

    Thank you very much for your help Stiofan and Paolo.

    Your customer service has been amazing for this freemium plugin. I would like to help you to promote the plugin so I will speak about it with my colleagues in the industry.

    Have a good weekend.
    Ben

    January 8, 2016 at 12:32 pm #67450

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Thanks for your feedback Ben, you can also really help us spread by leaving us a good review here: https://wordpress.org/support/view/plugin-reviews/geodirectory

    Thanks,

    Stiofan 🙂

    January 8, 2016 at 5:43 pm #67474

    Benjamin Romero
    Expired Member
    Post count: 36

    Hi Stiofan,

    I just left some feedback.

    Do you know why when Geodirectory is active the color of my categories is gone? What is causing this?

    January 8, 2016 at 5:47 pm #67475

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Thank you Ben! 🙂

    For the categories, i am not really sure what you mean but i guess its just a small CSS issue, again we will look at this if you decide to stick with us, do some testing (and try to ignore any design issues) and see if the product fits your needs.

    Thanks,

    Stiofan

    January 8, 2016 at 6:25 pm #67476

    Benjamin Romero
    Expired Member
    Post count: 36

    Thanks Stiofan.

    I will play with the theme for a while and hopefully decide to become a member.

    I have set up colors for my post categories. Those category color are for the titles of the categories of my posts. For some reason, if the plugin is active the colors for the whole list of categories of my site don’t work. I don’t mean the categories in the plugin. Any suggestion?

    I understand that there are some styling issues with the widget, etc, that you can help with later. But I am not sure if this is also a problem related to styling.

    January 8, 2016 at 8:18 pm #67496

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    The demo user does not seem to work any more but if you decide to become a member i personally will help make sure your theme is compatible 🙂

    Stiofan

    January 15, 2016 at 12:29 pm #68526

    Benjamin Romero
    Expired Member
    Post count: 36

    Hi Stiofan,

    I just got my membership. Can you help me to fix the problems with the plugin please?

    January 15, 2016 at 12:32 pm #68528

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Ben,

    Welcome to GD 🙂

    Can you make a short list of problems you have noticed and i’ll run through them and if any login details for wp-admin or FTP have changed please provide new ones.

    Thanks,

    Stiofan

    January 15, 2016 at 2:23 pm #68548

    Benjamin Romero
    Expired Member
    Post count: 36
    This reply has been marked as private.
    January 20, 2016 at 3:47 pm #69537

    Benjamin Romero
    Expired Member
    Post count: 36

    Hi Stiofan.
    Have you managed to have a look at the problems?

    January 20, 2016 at 7:41 pm #69622

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    sorry for the late reply, we are havcing problem with our notification system and we missed few replies.

    1) I’m not sure what widgets you are talking about. Please activate the plugin and provide a link where the problem is visible.
    2) This must be caused by a javascript error. I’ve asked to Stiofan to have a look.
    3) in GeoDirectory >> General >> Permitir al usuario ver el área wp-admin set to yes solves this problem.

    Let us know,

    Thanks

    January 21, 2016 at 11:22 am #69702

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Also you have a multisite and dont have GD active on either?

    Stiofan

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