500 Internal Server Error when attempting to delete Tags after Import

This topic contains 19 replies, has 5 voices, and was last updated by  Kiran 5 years, 3 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #458869

    Larry Swanson
    Expired Member
    Post count: 69

    I am not sure how to take the silence.
    December 7, 2018 at 7:11 pm

    Am I on my own here? I get it if I am just tell me, I will figure out a solution.
    I know you are busy, I get that too, everyone is busy, Time is Money.

    Just asking for a response and let me know what my expectations for support on GEO can be for going on in the future. There are plenty of issues that will have to be addressed going on and if this is the time line and solution for issues going forward I don’t think there is enough time to go around for either of us.

    #458937

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    #458944

    Kiran
    Moderator
    Post count: 7069

    Hello Larry,

    “500 Internal Server Error” issue has been fixed.

    I have done following things:
    1) Added following lines in wp-config.php

    
    
    ini_set( 'max_execution_time', 300 );
    ini_set( 'max_input_time', 300 );
    define( 'WP_MEMORY_LIMIT', '256M' );

    2) Updated patch https://github.com/GeoDirectory/geodirectory/pull/476/commits/8cc197808c59bccbb024ce946b9c36735907a96d

    Please check and let us know.

    Thanks,
    Kiran

    #459003

    Larry Swanson
    Expired Member
    Post count: 69

    Everything is working as expected.
    I tested up to 999 bulk delete only 5 do not delete.
    Tags are removed from listing.
    Should I wait for the patch or is the above ini_set and Define all I need to add to production wp-config.php?
    Thank you for seeing this through, I need to know that you have my back moving forward.

    Thanks Kiran!

    #459122

    Kiran
    Moderator
    Post count: 7069

    Hello,

    Should I wait for the patch or is the above ini_set and Define all I need to add to production wp-config.php?

    The patch will be in next release as well. But for variables included in wp-config.php, it depends on server performance. If it does not affect then you can remove.

    Kiran

Viewing 5 posts - 16 through 20 (of 20 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket