A few Issues I'm having, hope you can help

This topic contains 7 replies, has 3 voices, and was last updated by  Alex Rollin 4 years, 11 months ago.

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  • #487825

    myusername
    Expired Member
    Post count: 47

    Hi Geo Rockstars!

    So I am having a few issues, really hope you guys can help me out.

    1. Home page; the featured listings grid doesn’t always load, I need to refresh the page several times for it to load some times.

    2. On the home page, the listings that don’t have any picture show a blue nothing picture, how can I change that? I have set up default images which show well on the listing page, but don’t go through to the home page?

    3. Loading a listing page, the image and page doesnt respond sometimes unless I refresh the page several times. (especially a problem on mobile viewing).

    4. I have the CPTs, but only 2 of them show on the map, how can I add the third? my shortcode is

    [gd_map width='100%' height='425px' maptype='ROADMAP' zoom='2' map_type='auto' cat_filter='true' marker_cluster='true' post_type_filter='true']
    [gd_search]

    Thanks so much!

    #487851

    Alex Rollin
    Moderator
    Post count: 27815

    Please share the URL and WP Admin credentials in a private reply and we will take a look.

    #487880

    myusername
    Expired Member
    Post count: 47

    someone wrote an article about the site and it’s getting lots of traffic right now, so better we don’t mess with it until tomorrow.. I’ll report back when it slows down again..

    Another issue I am having is 404 errors, every day all my pages show a 404 error..
    i had the hosting provider check the htaccess file and found a problem, he fixed it, but the 404 errors are continuing twice a day. until i save permalinks again.

    #487939

    Kor
    Moderator
    Post count: 16516

    Hi myusername,

    Thanks for your reply. Please share your WP admin access here in private reply whenever possible and we’ll check the 404 error for you.

    Thanks!

    #488082

    myusername
    Expired Member
    Post count: 47
    This reply has been marked as private.
    #488131

    Alex Rollin
    Moderator
    Post count: 27815

    1. This is not a GD feature.
    2. This is not a GD feature.
    3. Loaded fine logged in, logged out, logged out on mobile.
    4. CPTs won’t show if there are no listings or if the CPT has no physical location
    5. Next time you get a 404 post the link here so we can see what you mean. I don’t see any at this moment.

    #488175

    myusername
    Expired Member
    Post count: 47

    404 errors right now – all pages

    #488341

    Alex Rollin
    Moderator
    Post count: 27815

    Link?
    Link to page showing the bad link for clicking, so we can see where this is happening.

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