Ability for users to cancel their listing subscriptions

This topic contains 1 reply, has 2 voices, and was last updated by  Guust 6 years, 8 months ago.

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  • #394506

    Dave Flanagan
    Free User
    Post count: 81

    On the listing page I only see the option to upgrade a listing, not to cancel a listing. What area of the site are users supposed to go to cancel a listing subscription?

    Thanks
    Dave

    #394540

    Guust
    Moderator
    Post count: 29970

    The dashboard will have a link to delete a listing.
    Add the GD Login widget and the user will get a link to his dashboard.
    See also https://wpgeodirectory.com/docs/core-design/#userlinks

    Subscriptions can only be canceled at the gateway where they have agreed to be charged the recurring fee. The user has entered into a contract with eg PayPal to regularly pay you, so it is that contract with PayPal the user will need to cancel.

    Let me know if you need more explanation.

    Thanks

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