Account Locked

This topic contains 3 replies, has 2 voices, and was last updated by  Stiofan O’Connor 6 years, 10 months ago.

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  • June 27, 2017 at 6:17 pm #384892

    whattodo-vi
    Full Member
    Post count: 187

    The owner of my site gave me the username and password for this forum. I am doing development on the site for her. She, however, can not login here at GeoDirectory anymore. She is using the same credentials as me, I’ve tried to reset the password, change the email, all successful for me, but she is locked out. I’ve also tried making sure I’m logged out when she logs in. Still, the account it locked for her.

    June 27, 2017 at 6:35 pm #384894

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I have cleared all our server cache, i would ask her to clear all her browser cache, that is all it can be.

    Stiofan

    June 27, 2017 at 6:43 pm #384897

    whattodo-vi
    Full Member
    Post count: 187

    Thanks! fixed 🙂

    June 27, 2017 at 6:43 pm #384898

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Great! 🙂

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We have moved to a support ticketing system and our forums are now closed.

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