Activating location manager add on crashes my site

This topic contains 32 replies, has 5 voices, and was last updated by  kate kumar 4 years, 11 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • May 28, 2019 at 6:54 pm #489582

    kate kumar
    Full Member
    Post count: 54

    Thank you for your help, I have deleted all the plugins from the site, downloaded the V2 versions again and reloaded them, only activated them on the subsite that I want them to work on and I still get the same error page ??? What else can I do?

    May 29, 2019 at 2:24 pm #489778

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    May 30, 2019 at 8:00 am #489944

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    May 30, 2019 at 8:17 am #489950

    kate kumar
    Full Member
    Post count: 54
    This reply has been marked as private.
    May 30, 2019 at 1:20 pm #489997

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    May 30, 2019 at 6:58 pm #490072

    kate kumar
    Full Member
    Post count: 54

    It may look fine from the backend of the website but search for the directory on a web browser
    http://www.locallyproducedforyoushop.com/directory
    And the error message is exactly the same as before with no access to the site at the front-end

    May 31, 2019 at 10:25 am #490151

    Kiran
    Moderator
    Post count: 7069

    Hi Kate,

    Which page is assigned to /directory/? Can you provide me edit page link for that page?

    Kiran

    May 31, 2019 at 12:02 pm #490157

    kate kumar
    Full Member
    Post count: 54
    This reply has been marked as private.
    May 31, 2019 at 6:12 pm #490209

    kate kumar
    Full Member
    Post count: 54

    Hi, has anyone had chance to look at this, please ? the site remains unusable, thank you Kate

    May 31, 2019 at 7:50 pm #490228

    Paolo
    Site Admin
    Post count: 31206

    it is a strange case unfortunately and we are still looking into it.
    Kiran will update you asap.

    Thanks

    June 1, 2019 at 10:02 am #490308

    Kiran
    Moderator
    Post count: 7069

    Hi Kate,

    You have assigned same page as a site front page and as a GD location page.
    A Page selected at GeoDirectory > Settings > Pages > GD Location page can not be used as a front page or a home page.

    Please check and let us know.

    Regards,
    Kiran

    June 1, 2019 at 10:12 am #490309

    kate kumar
    Full Member
    Post count: 54
    This reply has been marked as private.
    June 1, 2019 at 10:23 am #490312

    kate kumar
    Full Member
    Post count: 54
    This reply has been marked as private.
    June 1, 2019 at 10:58 am #490316

    Kiran
    Moderator
    Post count: 7069

    I had already changed it and selected “GD Location page” at GeoDirectory > Settings > Pages > Location.
    Now /directory/ page is working fine.

    Kiran

    June 1, 2019 at 11:15 am #490318

    kate kumar
    Full Member
    Post count: 54
    This reply has been marked as private.
  • Author
    Posts
Viewing 15 posts - 16 through 30 (of 33 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket