Add listing – blank page!

This topic contains 10 replies, has 3 voices, and was last updated by  Kiran 4 years, 4 months ago.

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  • #517653

    adminparentland-pt
    Expired Member
    Post count: 172

    Hi,

    Since today I am getting a blank page when trying to add a listing from the frontend, e.g.:
    https://www.parentland.pt/en/add-listing/?listing_type=gd_activities

    Happens with all CPTs.

    Thanks

    #517701

    Alex Rollin
    Moderator
    Post count: 27815

    The block became corrupted. I changed it to HTML and it seems to work ok now. Please check.

    #517861

    adminparentland-pt
    Expired Member
    Post count: 172

    Hi,

    Not working, tried clearing cache and getting the same!

    #517965

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    I do not see the same block error but the page is not working, just showing a blank screen in both languages.

    The developers have been alerted and they will take a look.

    Could you please share WP Admin and FTP here in this thread so they can login and debug the issue?

    Thanks

    #517994

    adminparentland-pt
    Expired Member
    Post count: 172
    This reply has been marked as private.
    #518072

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    #518086

    adminparentland-pt
    Expired Member
    Post count: 172

    Hi,

    It seems “ShortPixel Adaptive Images” plugin is causing the conflict.
    Is there any other image optimization plugin which you could recommend?

    Thanks

    #518106

    Kiran
    Moderator
    Post count: 7069

    Hello,

    There are many image optimization plugins available at WordPress.

    You can check one of them mentioned at following pages.
    https://premium.wpmudev.org/blog/10-best-image-optimization-plugins-to-speed-up-your-wordpress-site/
    https://www.wpbeginner.com/plugins/best-wordpress-image-compression-plugins-compared/

    Kiran

    #518140

    adminparentland-pt
    Expired Member
    Post count: 172

    Hi,

    ShortPixel is listed on both – is there any feedback that this is not working with GD? I just paid for a ShortPixel subscription..

    Thanks

    #518181

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    the developers will take another look and see if we can find a workaround.

    #518237

    Kiran
    Moderator
    Post count: 7069

    Hi,

    I have tested ShortPixel on my test site and could not see any issue there. Can you setup ShortPixel on your staging site so can debug add listing there?

    Kiran

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