Add Listing page text getting truncated on 1 CPT only

This topic contains 7 replies, has 3 voices, and was last updated by  Kiran 6 years, 8 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • August 21, 2017 at 2:22 pm #392176

    adyp
    Expired Member
    Post count: 496

    Hi,

    the text I have added on the Add Listing page works fine when adding listings for all CPTs bar one – on one CPT though it is cut short. I have looked through settings to see if I have done something without realising it, but cannot find anything.

    Details and admin creds to follow …

    August 21, 2017 at 2:27 pm #392177

    adyp
    Expired Member
    Post count: 496
    This reply has been marked as private.
    August 21, 2017 at 6:07 pm #392210

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    please check price settings for both CPT and make sure there are no differences in the limit set for the description field. (Description limit)

    That’s the only place where there are options for this.

    Let us know,

    Thanks

    August 22, 2017 at 9:16 am #392268

    adyp
    Expired Member
    Post count: 496
    This reply has been marked as private.
    August 22, 2017 at 3:26 pm #392320

    Paolo
    Site Admin
    Post count: 31206

    I didn’t understand that, the description limit should only limit the description of the listing that is being submitted, not of the add listing page.

    I asked to the developers to follow up.

    Sorry about the misunderstanding.

    Thanks

    August 23, 2017 at 5:12 am #392430

    Kiran
    Moderator
    Post count: 7069

    Hi There,

    I have checked with my test sites and it worked fine there. I found you are using older version of Payment Manager v1.4.4 and not recent one which is v2.0.2.
    I see problem on my test site when tested with Payment Manager v1.4.4. That means this problem already fixed in recent versions of Payment Manager.

    You should always use most recent plugin, otherwise you will face such type of problem.

    Let us know.

    Thanks,
    Kiran

    August 23, 2017 at 7:38 am #392444

    adyp
    Expired Member
    Post count: 496

    Ah, I was putting off upgrading that as it looked not straightforward – I will look at it today.

    Thanks Kiran

    August 23, 2017 at 7:43 am #392449

    Kiran
    Moderator
    Post count: 7069

    Thanks for letting us know 🙂

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket