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Add New/Edit Places visual editor blank @ not functioning

This topic contains 4 replies, has 2 voices, and was last updated by  bettineoleo 7 years, 6 months ago.

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  • October 4, 2016 at 1:48 am #277094

    bettineoleo
    Free User
    Post count: 2

    Dear Sir,

    Recently after update (theme & GD plugin) the add places/Edit places are not working. It is showing a blank editor (which originally has some text in it) and the other function (add photo, tag) are not working.

    I’m using the ‘make’ theme by the theme foundry.

    I try to disable all the other plugin except for the GD itself but the problem persist.

    Looking forward for solution. thanks.

    October 4, 2016 at 6:37 am #277129

    Kor
    Moderator
    Post count: 16516

    Hi there,

    Do you think you can share WP temp admin access to your site so we can take a better look? You can post the details here using the private reply option below.

    October 4, 2016 at 10:26 am #277183

    bettineoleo
    Free User
    Post count: 2
    This reply has been marked as private.
    October 4, 2016 at 11:09 am #277198

    Kor
    Moderator
    Post count: 16516

    Hi bettineoleo,

    Thanks for sharing the credentials, I’ve just checked your Website and it seems to work fine when I switched to the default “Twenty Sixteen” theme. Looks like the theme is causing this issue and I’d suggest that you contact your theme author as there only you’ll get the best solution.

    Thanks!

    October 4, 2016 at 11:17 am #277200

    bettineoleo
    Free User
    Post count: 2

    Dear Kor,

    Thanks much for the help. Will do that.

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