Adding Login

This topic contains 11 replies, has 4 voices, and was last updated by  Alex Rollin 5 years, 6 months ago.

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  • October 26, 2018 at 4:23 pm #451354
    October 26, 2018 at 4:37 pm #451358

    Kor
    Moderator
    Post count: 16516

    Hi Graham,

    Thanks for your post. Please share the URL of the site in question so we can take a better look at it and also WP temp admin access to your site. You can post the details here using the private reply option below.

    October 29, 2018 at 11:56 am #451672

    Graham Hansell
    Buyer
    Post count: 49
    This reply has been marked as private.
    October 29, 2018 at 12:53 pm #451688

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    October 29, 2018 at 2:42 pm #451701

    Graham Hansell
    Buyer
    Post count: 49
    This reply has been marked as private.
    October 30, 2018 at 7:32 am #451817

    Kiran
    Moderator
    Post count: 7069

    Hi Graham,

    – Your site is running with outdated plugins, please update them first.
    – Where can you see the links you posted via attachment above?
    – Do you have any redirect plugin installed or any redirect links feature?
    – Please try disabling non GD plugin one by one. It will help to find which plugin causes issue.

    Let us know.

    Thanks,
    Kiran

    October 30, 2018 at 2:27 pm #451867

    Graham Hansell
    Buyer
    Post count: 49
    This reply has been marked as private.
    October 30, 2018 at 2:31 pm #451869

    Alex Rollin
    Moderator
    Post count: 27815

    Your membership is for unlimited sites. You can re-use your license on your dev site and as many others as needed.

    October 30, 2018 at 3:10 pm #451885

    Graham Hansell
    Buyer
    Post count: 49

    AHH great thank you, do you believe one of our plugins is causing this issue??

    October 30, 2018 at 4:09 pm #451892

    Alex Rollin
    Moderator
    Post count: 27815

    – Your site is running with outdated plugins, please update them first.
    – Where can you see the links you posted via attachment above?
    – Do you have any redirect plugin installed or any redirect links feature?
    – Please try disabling non GD plugin one by one. It will help to find which plugin causes issue.

    October 31, 2018 at 10:51 am #451971

    Graham Hansell
    Buyer
    Post count: 49

    – Plugins updated
    – This was done in semrush links would mean access to all other website accounts
    – We do have a redirect plugin currently installed
    – I have started uninstalling our plugins in the dev server

    October 31, 2018 at 10:56 am #451973

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
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We have moved to a support ticketing system and our forums are now closed.

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