Add/renew listing preview – 504 timeout

This topic contains 5 replies, has 3 voices, and was last updated by  Mike Jenkins 6 years, 5 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • #407723

    Mike Jenkins
    Expired Member
    Post count: 8

    While under user testing, add listing preview worked ok but a bit elastic in time taken but, testing the renew listing function over this week I get 504 time-out from the server after 60secs script runtime – whereas it took a couple of seconds previously. What changed between tests, I renewed my subscription, I updated with new license keys.

    Issue the add listing review and renew listing fail at the preview after T&C accept and request sent. Chrome, Safari and IE/Edge all the same on both wifi and LAN.

    In conversation with hosting service and watching live they can’t see anything wrong on hardware, aside time-out, and suggest might be corruption or bug in script or my program set-up – chat available.

    Please help as I must resolve this issue and may need to change servers.

    #407738

    Kor
    Moderator
    Post count: 16516

    Hi Mike,

    Please share the URL of the site in question so we can take a better look at it and also WP temp admin access to your site. You can post the details here using the private reply option below.

    #407742

    Mike Jenkins
    Expired Member
    Post count: 8
    This reply has been marked as private.
    #407771

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #407774

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #407810

    Mike Jenkins
    Expired Member
    Post count: 8

    Thank you. I’ll follow the guidance and sort out the hosting solution. Thank you for your help – this is a good, maybe, great system. The support is excellent!

Viewing 6 posts - 1 through 6 (of 6 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket