Address Locator issue

This topic contains 2 replies, has 2 voices, and was last updated by  Chad 5 years, 11 months ago.

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  • May 26, 2018 at 6:01 pm #432300

    Chad
    Expired Member
    Post count: 6

    Hey All, I’m getting an error with my address locator. See the attached image. Anyone experience this issue in the past?

    any help would greatly appreciated. PS. all plugins are up to date.

    Thank you,
    Chad

    May 26, 2018 at 9:10 pm #432317

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    There have been some changes with the Google APIs, and there are a couple things you can try. Before you do, check your console in Chrome: https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Chrome

    If you are getting any Gmaps Key errors, then:

    1. Create a new API key at – Geodirectory – Design – Maps – Generate API Key
    2. Once your new key is installed, clear all site cache and browser cache.
    3. Be patient. It can take some time (1-12 hours) for a new key to work completely.

    If there is still an issue, please send your site URL and WP Admin so we can check it out for you.

    May 31, 2018 at 1:11 am #432872

    Chad
    Expired Member
    Post count: 6

    Thank you for the insight and advice Alex! That resolved my issue. 🙂

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