address on place listing incorrect

This topic contains 11 replies, has 3 voices, and was last updated by  Guust 3 days, 2 hours ago.

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  • #491777

    simplycomplex
    Full Member
    Post count: 34

    When adding a listing and using the dropdown for the city location which should be Granger, it wont accept on the map and the template overwrites to a differnt location, Mishawaka.

    I have attached screen shots showing the location from thier website as well as showing how the template overwrites the location.

    #491786

    Guust
    Moderator
    Post count: 26496

    Is your to system set to allow multi cities?
    GD > Settings > Locations > City > Enable multi cities

    Please post your URL and WP admin details in a private reply if you want us to check your settings.

    Thanks

    #492098

    simplycomplex
    Full Member
    Post count: 34

    yes. As mentioned I have a dropdown showing the correct city (which could only be allowed with multi cites)

    #492166

    Guust
    Moderator
    Post count: 26496

    Please post your URL and WP admin details in a private reply if you want us to check your settings.

    Thanks

    #492401

    simplycomplex
    Full Member
    Post count: 34
    This reply has been marked as private.
    #492569

    simplycomplex
    Full Member
    Post count: 34

    I havent heard back from you, however can see that the location has been updated. I was able to correct my events that are tied to that address location. However, new events at a separate location are still showing incorrectly. There will be a lot of event listings in Granger, so this is a problem. Attached is a screenshot of the goolgle address showing correct, along with the event address showing incorrectly in Mishawaka.
    https://www.consciousmichiana.com/events/holistic-metaphysical-practitioner-meet-and-greet/

    #492645

    Guust
    Moderator
    Post count: 26496

    Oops, looks like I did not submit my reply 🙁

    If you do not like the city suggested by the Google API, then you can change it after you add the marker to the map [even Google gets things wrong 🙂 ]
    You can just drag the marker to the correct spot, and then change the city, but do NOT click on “set on map” again.
    Or you can use the address, then click on “set on map” which will set the marker, and then change the city, but do NOT click on “set on map” again.

    Thanks

    #492688

    simplycomplex
    Full Member
    Post count: 34

    The map is showing correct. The city shows correct until you click “set on map”. Then it overwrites the city. Even if your instructions did show the correct city until you clicked “set on map” the real issue is this site is designed to encourage people to add thier own listings. When it shows correctly on the map with the incorrect city, the end user will not understand any extra steps to have thier listing show correct. How do we get the correct city to show on the map when entered from the front end?

    #492691

    Guust
    Moderator
    Post count: 26496

    You could ask Google to correct how they use addresses in that area.
    I’ll check with the developers if they have any better suggestions.
    Thanks

    #492692

    simplycomplex
    Full Member
    Post count: 34

    I guess I am confused since it shows correctly on google maps. This is the link for the location of one of the events which shows fine. This doesnt appear to be a google issue.

    https://www.google.com/maps/place/BIGGBY+COFFEE+in+GRANGER/@41.724636,-86.186196,17z/data=!3m1!4b1!4m5!3m4!1s0x8816d224e092950f:0x7c6be7e0594ac293!8m2!3d41.724632!4d-86.184002

    #492744

    Kiran
    Moderator
    Post count: 4803

    Hello,

    We uses the address details that Google returns for address Geo search.
    Which address you are searching in address autocomplete?

    Kiran

    #492750

    Guust
    Moderator
    Post count: 26496

    Kiran, the Google auto-suggest is correct, see image 1.
    But then the city changes, see image 2.
    The screenshots are from my test site, so it is happening on 2 different sites.

    The address is
    318 Toscana Blvd Granger, IN, USA

    Thanks for checking.

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