Admin -> Downgraded Listing -> 12 Emails Sent

This topic contains 5 replies, has 3 voices, and was last updated by  Robert Davenport 7 years, 11 months ago.

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  • #197106

    Robert Davenport
    Buyer
    Post count: 609

    Hi,

    Not sure why this is happening…

    We were logged in as admin and downgraded several listings from featured to non-featured on the back end. One of the listings was an owner verified listing that decided to stop their recurring subscription payment. On this particular listing, as soon as we downgraded it, we received 12 emails showing this:

    Dear Admin,

    A new listing has been published No Limits Nutrition Center. This email is just for your information.
    ShopRVA.com

    As I look back two weeks ago, the same thing happened to another paid owner verified listing. However, the featured listings that we setup for free and just now downgraded that were verified but that we did not charge a listing fee to, did not do this.

    Please explain why we receive so many emails each time a verified paid listing is downgraded if downgraded from the back end via admin user?

    Thank you,
    Robert

    #197107

    Robert Davenport
    Buyer
    Post count: 609
    This reply has been marked as private.
    #197351

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Robert,

    That email is only ever sent on a new post being created, do you have duplicate posts?

    Please provide wp-admin and FTP and i will debug this.

    Thanks,

    Stiofan

    #197366

    Robert Davenport
    Buyer
    Post count: 609

    Hi Stiofan,

    No, there is only one posting for them. The only thing I can think of to connect the dots between Joey’s Hot Dogs and No Limits Nutrition Center is that they were both Paid, Featured listings using a Coupon Code that were initially setup when we were still using GT.

    Thank you,
    Robert

    #197377

    Paolo
    Site Admin
    Post count: 31206

    Please provide credentials requested and we will follow up.

    Thanks

    #197492

    Robert Davenport
    Buyer
    Post count: 609
    This reply has been marked as private.
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