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Advanced Search – No listings found

This topic contains 35 replies, has 4 voices, and was last updated by  Alex Rollin 4 years, 6 months ago.

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  • May 16, 2019 at 4:11 pm #486902

    eic2010
    Full Member
    Post count: 209

    Hi
    Since upgrading my search bar doesnt seem to work correctly. Despite there being events I’m getting a ‘No listings were found matching your selection’
    Any ideas what the problem could be?

    May 16, 2019 at 4:13 pm #486903

    eic2010
    Full Member
    Post count: 209
    This reply has been marked as private.
    May 16, 2019 at 7:13 pm #486935

    Kor
    Moderator
    Post count: 16516

    Hi eic2010,

    Thanks for your post. Please provide your WP admin access here in private reply and we’ll troubleshoot this for you.

    Thanks!

    May 16, 2019 at 8:56 pm #486953

    eic2010
    Full Member
    Post count: 209
    This reply has been marked as private.
    May 17, 2019 at 12:22 am #486990

    Alex Rollin
    Moderator
    Post count: 27815

    Can you share an example search URL and a link to a listing that should be included, please?

    May 18, 2019 at 11:30 am #487268

    eic2010
    Full Member
    Post count: 209
    This reply has been marked as private.
    May 18, 2019 at 11:40 am #487270

    eic2010
    Full Member
    Post count: 209
    This reply has been marked as private.
    May 18, 2019 at 5:16 pm #487289

    Alex Rollin
    Moderator
    Post count: 27815

    Please share the search results URL. There are a couple different types of search and it helps us understand the issue if you can share a search results URL.

    Thanks

    May 19, 2019 at 3:29 pm #487421

    eic2010
    Full Member
    Post count: 209
    This reply has been marked as private.
    May 30, 2019 at 11:23 am #489980

    eic2010
    Full Member
    Post count: 209

    Hi
    I was just wondering if there was any update on this issue as I’ve had to remove the bar from my live site as it’s still not working?

    May 31, 2019 at 2:32 pm #490186

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    June 1, 2019 at 2:07 pm #490346

    Kiran
    Moderator
    Post count: 7069

    Hi eic2010,

    It looks like “Event Dates” field is not saved properly in CPT(What’s On) > Settings > Search.
    I have have deleted and added again and it fixed issue.

    Please check and let us know.

    Thanks,
    Kiran

    June 3, 2019 at 8:49 am #490556

    eic2010
    Full Member
    Post count: 209
    This reply has been marked as private.
    June 3, 2019 at 9:17 am #490563

    Kiran
    Moderator
    Post count: 7069

    – Go to CPT(What’s On) > Settings > Search.
    – Delete existing Search by Date
    – Add Event Dates and configure

    Let us know.

    Kiran

    June 5, 2019 at 9:20 am #490947

    eic2010
    Full Member
    Post count: 209
    This reply has been marked as private.
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