After changing the main language, letters stopped sending

This topic contains 6 replies, has 2 voices, and was last updated by  Alexander Krutov 4 years, 4 months ago.

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  • December 18, 2019 at 9:25 pm #522283

    Alexander Krutov
    Expired Member
    Post count: 652

    Hello!
    I changed the main language of the site from English to Russian. There is also Ukrainian. Everything works well, but now I don’t receive any e-mails, which the site sent to the administrator and the author of the listing. Can you fix this problem or explain to me what I have to do?

    December 18, 2019 at 9:28 pm #522286

    Alexander Krutov
    Expired Member
    Post count: 652
    This reply has been marked as private.
    December 18, 2019 at 9:34 pm #522288

    Alex Rollin
    Moderator
    Post count: 27815

    Install the email log plugin to check to see if the emails are being created on the site.

    https://wpgeodirectory.com/docs-v2/integrations/email/#email-log

    Let us know what you find.

    December 18, 2019 at 9:59 pm #522292

    Alexander Krutov
    Expired Member
    Post count: 652
    This reply has been marked as private.
    December 18, 2019 at 10:04 pm #522295

    Alex Rollin
    Moderator
    Post count: 27815

    The it is probably going to spam or being blocked by your host.
    You can try additional fixes listed on this page, like using verified 3rd party delivery: https://wpgeodirectory.com/docs-v2/integrations/email/

    December 18, 2019 at 10:34 pm #522298

    Alexander Krutov
    Expired Member
    Post count: 652

    There are no letters in the spam folder. I will keep looking. Thank you for your quick response.

    December 19, 2019 at 12:25 pm #522362

    Alexander Krutov
    Expired Member
    Post count: 652

    Hosting support responded that the emails were not sent because I changed the PHP version to 7.3. Decreased to 7.2 – now everything works.

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