all Invoices generating same invoice number

This topic contains 12 replies, has 4 voices, and was last updated by  Paolo 6 years, 7 months ago.

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  • September 26, 2017 at 2:22 am #397315

    Katie Lidgard
    Expired Member
    Post count: 188

    Hi, All of my invoices are coming up with this as the number “PIP-00000”? Why is it not producing different numbers for the invoices? Thank you
    Katie

    September 26, 2017 at 3:41 am #397322

    Katie Lidgard
    Expired Member
    Post count: 188
    This reply has been marked as private.
    September 26, 2017 at 5:06 am #397332

    Katie Lidgard
    Expired Member
    Post count: 188
    This reply has been marked as private.
    September 26, 2017 at 10:35 am #397375

    Guust
    Moderator
    Post count: 29970

    Cannot quite find the reason, except that you are on managed WP hosting. I’ll get a developer to have a closer look.
    Thanks

    September 26, 2017 at 11:07 am #397378

    Katie Lidgard
    Expired Member
    Post count: 188
    This reply has been marked as private.
    September 26, 2017 at 11:16 am #397383

    Kiran
    Moderator
    Post count: 7069

    Hi Katie,

    Please provide us FTP credentials & phpMyAdmin database access, we have to look into more.

    Kiran

    September 26, 2017 at 11:38 am #397386

    Katie Lidgard
    Expired Member
    Post count: 188
    This reply has been marked as private.
    September 26, 2017 at 11:54 am #397391

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    September 26, 2017 at 11:56 am #397393

    Katie Lidgard
    Expired Member
    Post count: 188
    This reply has been marked as private.
    September 26, 2017 at 11:59 am #397395

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    September 26, 2017 at 12:10 pm #397399

    Katie Lidgard
    Expired Member
    Post count: 188
    This reply has been marked as private.
    September 26, 2017 at 12:57 pm #397412

    Kiran
    Moderator
    Post count: 7069

    Hi Katie,

    Please check now and let us know.

    Kiran

    September 26, 2017 at 5:36 pm #397469

    Paolo
    Site Admin
    Post count: 31206

    Please next time post anything about invoices in the right forum :

    https://wpinvoicing.com/support/

    Thanks

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