All pages showing on mobile site.

This topic contains 21 replies, has 3 voices, and was last updated by  Paolo 6 years, 8 months ago.

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  • September 14, 2017 at 4:59 pm #395755

    Marisol
    Free User
    Post count: 23

    The menu items listed in my previous message comes up when I actually use my mobile phone to get a view of the mobile site.

    September 14, 2017 at 11:45 pm #395851

    Paolo
    Site Admin
    Post count: 31206

    Screenshot please?
    I see the same as Kor.
    Thanks

    September 15, 2017 at 2:33 pm #395942

    Marisol
    Free User
    Post count: 23

    This is what I get when I look at the menu on my phone.

    September 15, 2017 at 6:47 pm #395993

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    what you see there isn’t our theme, but it must be Jetpack or a similar plugin providing a minimal mobile page.

    If you scroll down to the bottom of the page, you’ll see a link “view full site”. Clicking that will show our theme and the correct menu, I’m sorry but we can’t do anything to fix the other menu unless you disable what is responsible for it.

    Thanks

    September 15, 2017 at 11:44 pm #396029

    Marisol
    Free User
    Post count: 23

    Ok That makes sense. I will check into that an let you know.

    September 15, 2017 at 11:49 pm #396032

    Marisol
    Free User
    Post count: 23

    Thank you very much. It worked.

    I am placing this in here for other users to know. In the jetpack settings pages there is a section for Theme enhancements. Make sure the “Enable the Jetpack Mobile Theme” is unchecked. I have also included a snip of what you are looking for.

    September 16, 2017 at 12:10 am #396034

    Paolo
    Site Admin
    Post count: 31206

    You are welcome, thanks for sharing 🙂

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We have moved to a support ticketing system and our forums are now closed.

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