Allow Ratings but not Comments

This topic contains 11 replies, has 3 voices, and was last updated by  Ben Freakley 5 years, 3 months ago.

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  • December 13, 2018 at 2:25 am #458253

    Ben Freakley
    Expired Member
    Post count: 33

    On my business listings pages, there is the tab with the reviews where people can leave a review inc star rating, but also at the very bottom of the page there is a comments box. Is there a way to disable the comments? If I go to Settings > Discussion and disable comments, this also disables the ability to leave a review. Am I missing something?

    December 13, 2018 at 8:20 am #458277

    Alex Rollin
    Moderator
    Post count: 27815

    Comments and reviews are the same thing, in the GD reviews require GD comments to function.

    Were you looking to remove the text box, then? Something else?

    December 13, 2018 at 7:30 pm #458384

    Ben Freakley
    Expired Member
    Post count: 33

    For some reason I have two boxes on my site. One review text box within the Reviews Tab and then a comments box which sits below the entire tab table…

    December 13, 2018 at 11:53 pm #458431

    Alex Rollin
    Moderator
    Post count: 27815

    I have flagged your topic for the developers to take a look, alongside the other issue with updates not working. This issue may be resolved once updates are applied.

    December 14, 2018 at 5:29 am #458469

    Kiran
    Moderator
    Post count: 7069

    Hello Ben,

    Rating stored with comments. Currently there is no option to allow rating without comments.

    Kiran

    December 14, 2018 at 9:56 am #458511

    Ben Freakley
    Expired Member
    Post count: 33

    Hi Kiran

    But does there need to be a comment for the review and a general comments box which appears on every page? See screenshot attached.

    Ben

    December 14, 2018 at 12:07 pm #458530

    Kiran
    Moderator
    Post count: 7069

    Hello Ben,

    Comments box has been removed, please check and let us know.

    Kiran

    January 3, 2019 at 9:15 pm #461370

    Ben Freakley
    Expired Member
    Post count: 33
    This reply has been marked as private.
    January 3, 2019 at 10:55 pm #461388

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    January 3, 2019 at 11:05 pm #461391

    Ben Freakley
    Expired Member
    Post count: 33

    This is a duplicate of the comments box, the other post is a duplicate of the listings in the search archive.

    January 4, 2019 at 12:52 pm #461481

    Kiran
    Moderator
    Post count: 7069

    Hello Ben,

    I have applied patch and now the duplicate comments box disappeared.

    Let us know.

    Thanks,
    Kiran

    January 4, 2019 at 11:21 pm #461592

    Ben Freakley
    Expired Member
    Post count: 33

    Again, thanks Kiran 🙂

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