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Author pages on WP no longer working

This topic contains 28 replies, has 4 voices, and was last updated by  tabitha@socialstreets.co 4 years ago.

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  • February 26, 2020 at 12:07 pm #532362

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    February 27, 2020 at 8:59 am #532523

    tabitha@socialstreets.co
    Full Member
    Post count: 82
    This reply has been marked as private.
    February 27, 2020 at 9:54 am #532549

    Patrik
    Moderator
    Post count: 1971

    Hi,

    I have fixed the issue by adding some code via the Code Snippets plugin. Can you please check all other pages as well and let me know if this affects anywhere else on your site? If it affects then you can disable the snippet called “Resolve UsersWP Profile Conflict”.

    Regards,
    Patrik

    February 28, 2020 at 10:54 am #532736

    tabitha@socialstreets.co
    Full Member
    Post count: 82

    Hi Patrik

    Thank you so much. So far so good, though Alex is looking at why I am still getting a large amount of spam subscribers every day.

    One more thing that I think is related…. is there a way to removing the metadata being displayed on people’s profiles on the https://romanroadlondon.com/users/ page? Something’s not working and it’s duplicating/multiplying the metadata for each type of post incorrectly. For example Anna Lezard has written 15 posts, but not 15 invoices, 15 listings, 15 events, 15 my templates etc. See Screenshot. Could we fix or turn off?

    Kind regards

    Tabitha

    February 28, 2020 at 12:04 pm #532743

    Patrik
    Moderator
    Post count: 1971

    Hi,

    I have hidden it using CSS. I have added the CSS to Appearance->Customizr->Additional CSS. If you want to remove it then you can remove that CSS. The count displayed is coming using default function and need to do more troubleshoot for that if you want.

    Regards,
    Patrik

    March 15, 2020 at 8:05 pm #535313

    tabitha@socialstreets.co
    Full Member
    Post count: 82

    Hi @patrik, you kindly fixed my ‘author’ ‘profile’ conflict by adding some code via the Code Snippets plugin.

    You said to get back to you if this affects anywhere else on your site.

    The My Listings’drop down box (found in the details side bar of individual event pages) goes to an /author/ page that returns a 404:

    https://romanroadlondon.com/author/tabitha-stapely/listings/listing/

    Thanks

    Tabitha

    March 16, 2020 at 7:19 am #535373

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    March 31, 2020 at 11:13 am #537565

    tabitha@socialstreets.co
    Full Member
    Post count: 82

    Hi Patrik, sorry it’s taken a while to get back and I know this is really a UserWP questions but the history of this ticket trail is essential as I think the problem is connected to the Code Snippet you created to help UsersWP work with my Co-Author plugin. It’s all about the redirects….

    Please see attached screen grab to show you the drop down boxes I’m referring to, ringed in red. When I select My Listings or My Events from this drop down box it takes me to a 404:

    So https://romanroadlondon.com/author/tabitha-stapely/listings/place/

    Thanks!!

    Tabitha

    March 31, 2020 at 12:36 pm #537574

    Patrik
    Moderator
    Post count: 1971

    Hi,

    I have made some changes to the snippet. Please check and let me know if it resolves your issue or not.

    Regards,
    Patrik

    March 31, 2020 at 1:07 pm #537578

    tabitha@socialstreets.co
    Full Member
    Post count: 82

    Doesn’t seem to have changed anything. Links to My Listings and My Places still takes me to /author/ version of the page, which still doesn’t work.

    The /profile/ version of the page does work but it’s not linking to that.

    Thanks

    March 31, 2020 at 1:25 pm #537582

    Patrik
    Moderator
    Post count: 1971

    Hi,

    It works for me. Kindly do a hard refresh or clear cache and check. See attached image for reference.

    Regards,
    Patrik

    March 31, 2020 at 1:52 pm #537589

    tabitha@socialstreets.co
    Full Member
    Post count: 82

    My bad. Yes, that has fixed this. Thanks!

    Also, another glitch related to same issue (final one I think!) is that meta data displaying incorrectly on user profile page. See screengrab to show how it is duplicating the number of listings across all Types eg Invoices, Events etc. This is not correct.

    You already changed it for me in https://romanroadlondon.com/users/ but the profile page still shows it:

    https://romanroadlondon.com/profile/tabitha-stapely/

    Happy to remove all Counts rather than try to show them correctly.

    Thanks!

    Thanks

    March 31, 2020 at 1:57 pm #537591

    Patrik
    Moderator
    Post count: 1971

    Hi,

    I have added CSS for that in Appearance->Customise->Additional CSS. Please check and let me know your inputs.

    Regards,
    Patrik

    March 31, 2020 at 1:59 pm #537592

    tabitha@socialstreets.co
    Full Member
    Post count: 82

    Brilliant – they have disappeared!

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