Auto downgrade to FREE listing if user cancels subscription

This topic contains 2 replies, has 3 voices, and was last updated by  Paolo 8 years, 4 months ago.

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  • #67755

    netbrasil
    Expired Member
    Post count: 133

    I have questions
    1. When a paid listing expires, can that be downgraded to FREE listing/plan?
    2. When user manually cancels a paypal subscription for example can the listing be auto downgraded to a FREE plan?

    See our table plan for you to have an idea https://netbrasil.com.au/listing-packages/

    many Thanks

    #67764

    Guust
    Moderator
    Post count: 29970

    1. Yes, you set that in the price package.
    2. See answer to 1.

    #67869

    Paolo
    Site Admin
    Post count: 31206

    Just FYI

    2) when a user cancel it will downgade once the period he paid for expires.

    For example if a user cancels the membership 1 month before the subscription expires, his listing will be downgraded 30 days later.

    Thanks

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