Auto Update/Licensing info gone

This topic contains 8 replies, has 3 voices, and was last updated by  patripat 6 years, 11 months ago.

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  • #378533

    patripat
    Expired Member
    Post count: 165

    Good morning Guys,

    this morning i renewed my subscription and wanted to update the plugins, in the page with licensing info (in my website) all have dissapeared, even the fields and description…

    Could you please help me?

    Thanks in advance and have a nice day,
    Pat

    #378536

    patripat
    Expired Member
    Post count: 165
    This reply has been marked as private.
    #378545

    Guust
    Moderator
    Post count: 29970

    I’ll get Stiofan to have a look at that.

    #378552

    Stiofan O’Connor
    Site Admin
    Post count: 22956
    This reply has been marked as private.
    #378559

    patripat
    Expired Member
    Post count: 165
    This reply has been marked as private.
    #378561

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Thanks for the info, please check now.

    Stiofan

    #378562

    patripat
    Expired Member
    Post count: 165

    GREAT!

    thank you so much!

    #378563

    patripat
    Expired Member
    Post count: 165

    it looks like updates are not allowed, just tried and says unauthorized

    #378565

    patripat
    Expired Member
    Post count: 165

    ok i got it fixed, had to re-activate the licenses

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