Auto Updates

This topic contains 7 replies, has 2 voices, and was last updated by  Stiofan O’Connor 8 years, 5 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • November 10, 2015 at 11:41 pm #59629

    urbanfix
    Expired Member
    Post count: 310

    Auto-updates isnt working,
    I have cleared the Gd version numbers using GD Tools however the plugins have still not updated..
    Will send url in PR

    November 10, 2015 at 11:45 pm #59630

    urbanfix
    Expired Member
    Post count: 310
    This reply has been marked as private.
    November 11, 2015 at 10:52 am #59655

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    HI UF,

    Please update your lowest A-Z addon manually and then try for updates usually this will be advanced search addon. There was a bug where some servers don’t verify the SSL of our server correctly and fail to report updates.

    Let us know.

    Thanks,

    Stiofan

    November 11, 2015 at 10:55 am #59656

    urbanfix
    Expired Member
    Post count: 310

    What do you mean by manually? Overwrite the file via FTP?
    Wouldn’t i loose my settings?

    No options are appearing to update in the admin dash..
    Thanks,
    UF

    November 11, 2015 at 11:06 am #59657

    urbanfix
    Expired Member
    Post count: 310

    Please also clarify what to do with the whoop theme..
    Thanks,
    UF

    November 11, 2015 at 11:11 am #59659

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Yes update advanced search manually via ftp, then check for updates. You wont lose any settings, these are stored in the DB not the files.

    Stiofan

    November 11, 2015 at 11:30 am #59666

    urbanfix
    Expired Member
    Post count: 310

    Stupidly i never realised this..

    I overwrite the old file, rather than deleting and adding it is this correct?
    and nothing has changed..

    I also have done the same to GD booster..
    Thanks UF

    November 11, 2015 at 12:27 pm #59670

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Over writing is fine.

    I checked your server and either your server is blocking our server or our server is blocking your one, i see the error “wordpress http_request_failed connect() timed out!” but if i try to connect to one of my other servers it works fine.

    Maybe ask your host if they can see what is going on or update manually.

    Thanks,

    Stiofan

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket