Automatic connection not possible

This topic contains 11 replies, has 2 voices, and was last updated by  Robert Davenport 4 years ago.

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  • April 14, 2020 at 4:27 pm #540134

    Robert Davenport
    Buyer
    Post count: 609

    Hi,

    I’ve installed the “Ayecode Connect” plugin on my site https://sso.sg and have made numerous attempts to install GD v2 and keep getting the following message:

    Automatic connection not possible.
    To install AyeCode Connect manually simply go to Plugins > Add New, and search for “AyeCode Connect”

    Is this install process still in BETA mode and possibly not working? What are your recommendations to get this to work?

    Thank you,
    Robert

    April 14, 2020 at 4:39 pm #540137

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    At what stage are u seeing that issue? I see you have a coming soon page which will likely block it.

    Stiofan

    April 14, 2020 at 4:57 pm #540143

    Robert Davenport
    Buyer
    Post count: 609

    Hi Stiofan,

    The site has been up for several years. WordPress has been installed and several other themes (Woocommerce) and plugins already installed. I’m now going thru to delete all plugins to see if that was the cause.

    Here is the Coming Soon plugin https://www.seedprod.com/ being used. I’ll deactivate it and see if that allows the Automatic Install.

    April 14, 2020 at 5:00 pm #540144

    Robert Davenport
    Buyer
    Post count: 609

    So I deactivated the Coming Soon plugin and reattempted to do the Auto-Install and am still getting the same message:

    Automatic connection not possible.
    To install AyeCode Connect manually simply go to Plugins > Add New, and search for “AyeCode Connect”

    April 14, 2020 at 5:05 pm #540146

    Robert Davenport
    Buyer
    Post count: 609

    Think I’m going to just delete all themes and plugins and start with a fresh new install and see if that works.

    April 15, 2020 at 8:56 am #540300

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Did u try to install the AyeCode Connect plugin manually?

    Stiofan

    April 15, 2020 at 1:41 pm #540328

    Robert Davenport
    Buyer
    Post count: 609

    Hi,

    So I ended up deleting the cPanel then doing a complete new reinstall on the server and was able to connect sso.sg after installing the AyeCode Connect plugin just now.

    What I’m not seeing is where any of the GD themes or plugins got installed. Do they need to also be manually installed after connecting or should the AyeCode Connect process install the themes and plugins automatically…? Please clarify how this is supposed to work.

    Thank you,
    Robert

    April 15, 2020 at 1:47 pm #540331

    Robert Davenport
    Buyer
    Post count: 609
    This reply has been marked as private.
    April 15, 2020 at 3:56 pm #540373

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Robert,

    Once connected you should be able to visit the GeoDirectory > Extensions page, from there you can install anything with one click.

    Stiofan

    April 15, 2020 at 4:30 pm #540379

    Robert Davenport
    Buyer
    Post count: 609
    This reply has been marked as private.
    April 15, 2020 at 4:46 pm #540383

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    The page to install things is on your website. See image

    April 15, 2020 at 4:59 pm #540389

    Robert Davenport
    Buyer
    Post count: 609

    Ahhhh got it! Had to first install GeoDirectory plugin.

    Thank you!

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