Automatic Maps Option

This topic contains 25 replies, has 5 voices, and was last updated by  Alex Rollin 5 years, 4 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #457277

    Chris Moore
    Expired Member
    Post count: 16

    I live in China so when not using a VPN Google Maps is blocked. With V1 OpenStreetMaps would open when I was not using a VPN and had Automatic chosen for maps. However with V2 this is not happening. When it is unable to load Google Maps it does not switch to OpenStreets. I have tried on multiple devices.

    Thanks!

    #457373

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    I will forward your question to the developers.

    #457440

    Kiran
    Moderator
    Post count: 7069

    Hello Chris,

    I have fixed this issue.
    Can you provide FTP credentials so i can updated patch on your site? We need to confirm from your side as you are from China.

    Thanks,
    Kiran

    #457794

    Chris Moore
    Expired Member
    Post count: 16
    This reply has been marked as private.
    #457839

    Kiran
    Moderator
    Post count: 7069

    Hello Chris,

    I have applied patch to your site. Please try after clearing your browser cache.

    Kiran

    #457966

    Chris Moore
    Expired Member
    Post count: 16

    Thanks for helping with this. After about 30 seconds openstreet maps loads. However, it shows the entire world. And none of the pins or icons show on the map. When I got on VPN,Google Maps still loads pins but open streets is not showing them.

    Thanks!

    #457992

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    I am unable to login with the credentials above, invalid username.

    #458010

    Chris Moore
    Expired Member
    Post count: 16

    I just used it to log in. Nothing has been changed since the first time you logged in. Thanks.

    #458041

    Alex Rollin
    Moderator
    Post count: 27815

    The /location/ page loads the map just fine with several markers and not the whole world using OSM.

    I am still unable to login but have flagged your topic to let someone else check if they can login.

    #458049

    Paolo
    Site Admin
    Post count: 31206

    please see image attached

    #458085

    Chris Moore
    Expired Member
    Post count: 16
    This reply has been marked as private.
    #458086

    Chris Moore
    Expired Member
    Post count: 16
    This reply has been marked as private.
    #458094

    Kiran
    Moderator
    Post count: 7069

    Hello Chris,

    I have applied patch to your site again. Please try after clearing your browser cache & also fi you have any caching feature enable via plugin then also clear that cache.

    We need confirmation from your side because this happening for specific country with Google JS API. So once you confirm it works then we will update this in core.

    Let us know.

    Thanks,
    Kiran

    #458095

    Chris Moore
    Expired Member
    Post count: 16

    Hi Kiran,

    I checked and it is now working. The markers show up now without a problem. It does take about 45 to 50 seconds for it to choose the OSM map. Not sure if anything can be done to speed that up or not.

    Regarding the patch, do I need to avoid the plugin updates or will this be added to core for next update?

    Thanks,

    Chris

    #458100

    Chris Moore
    Expired Member
    Post count: 16

    I spoke too quickly. OSM maps is working but now Google Maps does not work. Google Maps will load when I am on VPN but it does not show any markers. It shows me the entire world with no markers. This is true on /location page and also each place listing page.

    I am also receiving this notification on each place listing – ADMIN NOTICE: The

    gd_single_closed_text

    shortcode has been deprecated and should be replaced with

    gd_notifications

    shortcode/block/widget.

Viewing 15 posts - 1 through 15 (of 26 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket