Automatic updates leads to lost data ?

This topic contains 4 replies, has 3 voices, and was last updated by  Stiofan O’Connor 8 years, 7 months ago.

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  • #55158

    Good Faith Hope
    Buyer
    Post count: 66

    I just noticed today that the Events listings were missing information, mainly everything in the More Info tab, such as the website link.

    I deactivated the plugin and reactivated it, and now the /events page is giving me a 404. I also ran the GD Tools with no success.

    I’m wondering if this has to do with the plugins being automatically updated. I’m very cautious of losing data (which happened before), and I noticed that people were having problems with the recent updates, so I did NOT update the plugins. However, when I checked yesterday, I saw that all the GD plugins had been updated on my main site and my staging site. How did this happen?? I’m VERY cautious because I know that plugins have to be (de)activated and updated in a certain order.

    I also lost all the customizations in the Claim Listing plugin.

    Is there a way to stop GD from automatically updating? And how can I get my Events information back? When I go to the listings in the backend, the only information there is in the descriptions box– the pricing level is gone, the listing claim is gone, and all other event details are gone. It seems that I have problems every other day with this site. Very tiring.

    #55162

    Good Faith Hope
    Buyer
    Post count: 66
    This reply has been marked as private.
    #55167

    Guust
    Moderator
    Post count: 29970

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    #55182

    Good Faith Hope
    Buyer
    Post count: 66

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    #55217

    Stiofan O’Connor
    Site Admin
    Post count: 22956
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