Automatic Upgrade

This topic contains 13 replies, has 3 voices, and was last updated by  Antonella Gallino 2 years, 8 months ago.

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  • #477845

    Antonella Gallino
    Buyer
    Post count: 73

    Hello,
    I have GDV1 installated on mw website, with many GD and other plugins.

    This morning I had a troublesome wake up, when I realized that my website was in down (server error 500). I suddenly go to the backend and luckly everything was still there, but together with a big message from GD. I called my webmaster, we downgraded to V1 (there was a botton to make that choice) and everything went ok.

    So, the question is: it seems that GeoDirectory Core plugin automatically did the upgrade, but how was it possible? I have WP updated disabled.

    Best,
    Antonella

    #477852

    Alex Rollin
    Moderator
    Post count: 27815

    WP won’t do that by itself, but some hosts or services will do that for you, Siteground for one.

    #477853

    Antonella Gallino
    Buyer
    Post count: 73

    Our provider is Netsons.

    #477861

    Alex Rollin
    Moderator
    Post count: 27815

    OK, maybe check with them. As I mentioned, it is not a core WP or GD feature. By default a link has to be clicked.

    If you like we can take a look and see if we can find the setting. Please include WP Admin and FTP credentials so we can try to do that.

    #477870

    Antonella Gallino
    Buyer
    Post count: 73
    This reply has been marked as private.
    #477876

    Antonella Gallino
    Buyer
    Post count: 73
    This reply has been marked as private.
    #477890

    Alex Rollin
    Moderator
    Post count: 27815

    Thanks, we are taking a look at the issue there and will post an update as soon as possible.

    #477894

    Antonella Gallino
    Buyer
    Post count: 73

    Ok, thank you.

    #477900

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #477906

    Antonella Gallino
    Buyer
    Post count: 73
    This reply has been marked as private.
    #477908

    Alex Rollin
    Moderator
    Post count: 27815

    Great, thanks

    #477937

    Antonella Gallino
    Buyer
    Post count: 73

    In the meanwhile, I found the responsible flag. It is due to Installatron, a one click web application that install WP and other app in my hosting website.
    Please see attached. Sure I will change the highlighted setting.

    Let me know if you can help me to solve the problem.
    Otherwise, we can restore the latest backup.

    Best,
    Antonella

    #477943

    Stiofan O’Connor
    Site Admin
    Post count: 22954

    That does look like it might be the issue, let us know if that solves it.

    Thanks,

    Stiofan

    #477945

    Antonella Gallino
    Buyer
    Post count: 73

    Everything seems to be ok, now.
    I see you have already removed the Maintenance Mode (were you?), great.

    Thank you very much for quick and successful assistance.
    Regards
    Antonella

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