Autoupdate failing to update

This topic contains 6 replies, has 4 voices, and was last updated by  Jeff 9 years, 10 months ago.

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  • June 29, 2014 at 11:35 pm #6738

    jroza1
    Free User
    Post count: 14

    This is the error I get
    Update Plugin
    Downloading update from [link removed]…

    Login details for GeoDirectory failed! Please check GeoDirectory>Auto Updates and that your membership is active. Internal Server Error

    Are you having server issues, or is this something to do with my login credentials?

    Josh

    June 29, 2014 at 11:52 pm #6740

    Guust
    Moderator
    Post count: 29970

    Have you set and checked your GD username and password at GD > auto updates ?

    June 30, 2014 at 12:18 am #6741

    Jeff
    Buyer
    Post count: 188

    I got the same message on a client site yesterday. Didn’t see it on my own site, but hers was saying this.

    June 30, 2014 at 5:59 am #6751

    jroza1
    Free User
    Post count: 14

    @jeff- So here is what I learned tonight:
    Wordpress Using Enfold and GD creates almost what seems to be two competing content and site management functions, which have some over lap. You need to go into the GD plugin menues and find “autoupdate” and then make sure the User and password is valid for THIS site as when GD sets itself up it takes the username and password of the administrator of the WP site and auto configures GD. In my case the User and password is different.

    Josh

    June 30, 2014 at 6:38 am #6755

    Guust
    Moderator
    Post count: 29970

    Thanks Josh for sharing. I’ll flag this to be looked at to prevent that in the future.

    June 30, 2014 at 8:17 am #6764

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi gugs, if the version you have installed is v 1.0.0-1.0.1 then you need to update it manually first, there was a little bug in the update file.

    Thanks,

    Stiofan

    June 30, 2014 at 4:46 pm #6827

    Jeff
    Buyer
    Post count: 188

    Thanks JRoza1 and Stiofan, neither of those describes my client’s situation. Hopefully this can be sorted out. I’ll check back on her site for more details.

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