Avatar listing do not redirect to budypress profile

This topic contains 15 replies, has 3 voices, and was last updated by  Naveen Giri 4 years, 10 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #489353

    Celio Antonio Bernardi Jr
    Full Member
    Post count: 60

    Hello Geo Team Support,
    I don’t know why but the avatar of my listings are not redirecting to the budypress profile. When i move my mouse hover the avatar there is no link do click and are not showing the name of the users too.

    In the Geodirectory options i selected all the options to synchronize the profiles but still not working. How can i fix this?

    #489419

    Alex Rollin
    Moderator
    Post count: 27815

    Maybe you have hidden the link with CSS? Only the link/name is linked, not the image.

    Send a link to the page so we can take a look. 🙂

    #489479

    Celio Antonio Bernardi Jr
    Full Member
    Post count: 60

    Hello Alex,
    Thanks for replying.

    That’s the link: https://www.boxcis.com/empresas/sagrado-despertar/

    It was working fine but now we dont see the link bellow the avatar anymore.

    #489533

    Alex Rollin
    Moderator
    Post count: 27815

    OK, well, please write back with WP Admin credentials and we will take a look!

    🙂

    WordPress Administrator Account Credentials
    WP Admin Login URL:
    Username:
    Password:

    SFTP / FTP Credentials
    Host URL:
    Port:
    Username:
    Password: “

    #489568

    Celio Antonio Bernardi Jr
    Full Member
    Post count: 60

    Let me know if you can see my reply with the informations.

    #489570

    Celio Antonio Bernardi Jr
    Full Member
    Post count: 60
    This reply has been marked as private.
    #489571

    Celio Antonio Bernardi Jr
    Full Member
    Post count: 60
    This reply has been marked as private.
    #490015

    Naveen Giri
    Moderator
    Post count: 1559

    Thanks for sending the details.
    I will take a look and get back to you on this.

    Regards
    Naveen Giri

    #490042

    Naveen Giri
    Moderator
    Post count: 1559
    This reply has been marked as private.
    #490043

    Naveen Giri
    Moderator
    Post count: 1559

    Hi,

    I checked backend and seems plugins are not up to date not even geodirectory core plugin.

    FTP details not working for me.
    even it’s not seems like FTP details. it is more like cpanel details.
    Cpanel also asking for email address here.
    https://my.kinsta.com/login

    So I am not able to check code. Please, can you reply back with proper FTP or Cpanel details to move further on it.

    Regards
    Naveen Giri

    #492817

    Celio Antonio Bernardi Jr
    Full Member
    Post count: 60
    This reply has been marked as private.
    #492851

    Naveen Giri
    Moderator
    Post count: 1559

    Ok, thanks, login credentials working fine.
    I check code and get back to you.

    #492864

    Celio Antonio Bernardi Jr
    Full Member
    Post count: 60

    Thank you i appreciate that.
    We really need that link to buddypress profile i don’t know why is not working.

    #492970

    Naveen Giri
    Moderator
    Post count: 1559
    This reply has been marked as private.
    #492985

    Celio Antonio Bernardi Jr
    Full Member
    Post count: 60

    Thank you for checking it.
    Now is everything working fine I hope you have a good weekend.

Viewing 15 posts - 1 through 15 (of 16 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket