Thanks for your post. Just checked your screenshots and I’m able to see the issue you had there. This looks like a conflict with another plugin. Could you try deactivating non-gd plugins and see if it fixes the issue you had there?
To open a new support ticket, first select the relevant forum and then click the "New Post" button. Example: You need support for the core plugin? Click on Core Plugin support and click on the "New Post" Button.