Bank transfer

This topic contains 9 replies, has 3 voices, and was last updated by  Kiran 6 years, 3 months ago.

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  • #413085

    Eduardo Sanchez
    Expired Member
    Post count: 110

    Hi, when the payment method is selected as a bank transfer (in other words, the post goes to draft status) before the payment it gets published to facebook without an image or content (which from my point of view it shouldn’t) and, after the listing is changed to posted status (paid) the listing doesn’t appear at the homepage (not geolocated) recent listings nor the facebook post is updated or exported again containg the listing info and image.

    Could you please check these three issues?

    Thanks,
    Eduardo

    #413105

    Kor
    Moderator
    Post count: 16516

    Hi Eduardo,

    Thanks for reaching us. That doesn’t sound right. Kindly share WP admin and FTP access in private reply and we’ll check it out for you.

    Thanks!

    #414738

    Eduardo Sanchez
    Expired Member
    Post count: 110
    This reply has been marked as private.
    #414942

    Kor
    Moderator
    Post count: 16516

    Hi Eduardo,

    Sorry for overlooking this. Just letting you know that I’m checking on this now.

    Thanks!

    #414943

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    #414961

    Kiran
    Moderator
    Post count: 7069

    Hi Eduardo,

    Please provide FTP credentials, we have to do some debugging to find why this happening.

    Thanks,
    Kiran

    #415074

    Eduardo Sanchez
    Expired Member
    Post count: 110
    This reply has been marked as private.
    #415095

    Kiran
    Moderator
    Post count: 7069

    Hi Eduardo,

    The issue has been fixed, please check now.

    Thanks,
    Kiran

    #415251

    Eduardo Sanchez
    Expired Member
    Post count: 110

    Thank you Kiran, may I know what the issue was and how it was fixed?.

    Eduardo

    #415318

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
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