Black Friday discount and extending current subscription

This topic contains 9 replies, has 3 voices, and was last updated by  Paolo 5 months, 1 week ago.

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  • #456551

    Patrick Bolton
    Full Member
    Post count: 27

    Can you use the Black Friday discount to extend a current subscription? I have a 4-month subscription that runs out on Jan 18th, 2019. Can I purchase a 12-month subscription to extend a current 4-month subscription using the Black Friday discount?

    #456714

    Paolo
    Site Admin
    Post count: 30558

    That’s not possible, please see: https://wpgeodirectory.com/black-friday/

    Current members
    Our subscriptions are not cumulative. Buying any of these subscriptions will not extend your current subscription. It will reset the clock.

    Thanks

    #457534

    Sebastian Vecchio
    Full Member
    Post count: 13

    Hi guys.
    I purchased with the Black Friday promo, but my clock never got reset.
    Can you double-check that?

    Thanks.
    Sebastian

    #457535

    Patrick Bolton
    Full Member
    Post count: 27
    This reply has been marked as private.
    #457536

    Paolo
    Site Admin
    Post count: 30558

    Hi @Sebastian,

    I see your membership is active? Don’t you see the downloads and licenses if you visit this page?

    http://wpgeodirectory.com/your-account/

    Let me know.

    @patrick, pending means that the payment didn’t go through. I’m checking with accounting what happened.

    I’ll let you know asap.

    Thanks

    #457538

    Paolo
    Site Admin
    Post count: 30558

    Accounting confirms no payment went through @patrick. If you think it did, please provide transaction ID or paypal email but open your own topic, because the author of this one can read your private messages.

    Thanks

    #457546

    Patrick Bolton
    Full Member
    Post count: 27
    This reply has been marked as private.
    #457551

    Paolo
    Site Admin
    Post count: 30558

    Yes that is what I see in the back end too and it means the payment was not completed or didn’t go through…

    #457610

    Sebastian Vecchio
    Full Member
    Post count: 13

    Thanks for the prompt reply, Paolo.

    I have all the downloads available, but the expiration date at the top right corner tab still shows December 29th 2018, when it should say November 30th 2019.

    #457615

    Paolo
    Site Admin
    Post count: 30558

    Ok, the new date will appear after your current subscription will expire.

    Thanks

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