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This topic contains 36 replies, has 6 voices, and was last updated by  Kiran 5 years, 5 months ago.

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  • November 13, 2018 at 7:42 am #453881

    Simon Skull
    Full Member
    Post count: 177

    Hi,

    Odd one but one of my pages (https://leapinghare.org/thetfordsgreatdirectory/) is just blank – Rest of site seems fine and sure all was fine last week. Have you got any suggestions of what may cause this at all?

    Cheers
    Simon

    November 13, 2018 at 7:43 am #453882

    Simon Skull
    Full Member
    Post count: 177
    This reply has been marked as private.
    November 13, 2018 at 1:45 pm #453936

    Simon Skull
    Full Member
    Post count: 177

    Hi,
    have an e mail advising that plugins are out of date – I have no out of date notices so can you advise what version numbers I should see?
    Cheers
    Simon

    November 13, 2018 at 1:58 pm #453940

    Kor
    Moderator
    Post count: 16516

    Hi Simon,

    Thanks for your reply. Sorry for my mistake. Just letting you know that I’m checking your Website now.

    Thanks!

    November 13, 2018 at 3:54 pm #453961

    Kor
    Moderator
    Post count: 16516

    Hi Simon,

    Thanks for your patience. We’ve just checked your GD setup and everything seems well configured. However, the GD homepage is still showing blank. I’ve flagged this to a developer and he will check on this asap!

    Thanks!

    November 13, 2018 at 4:03 pm #453965

    Simon Skull
    Full Member
    Post count: 177

    Many thanks – Over weekend i had tried to install GeoMarketplace and though that may have been the issue. Restored a backup and issue was still there so seems must have been problem before I started with new plugin. Couldn’t think of anything else that changed recently and couldn’t see any obviously wrong settings so at a loss currently.

    November 13, 2018 at 5:45 pm #454021

    Alex Rollin
    Moderator
    Post count: 27815

    Hi,

    for further debugging please share FTP. If you have a staging site for debugging that would be best, please let us know WP Admin and FTP for that if you do.

    Thanks

    November 14, 2018 at 9:30 am #454102

    Simon Skull
    Full Member
    Post count: 177
    This reply has been marked as private.
    November 14, 2018 at 1:02 pm #454128

    dhaval
    Moderator
    Post count: 39

    Hello Simon,

    Can you please create a clone of site somewhere where I can troubleshooting by deactivate plugin and theme instead of on live?

    November 16, 2018 at 12:09 pm #454587

    Simon Skull
    Full Member
    Post count: 177
    This reply has been marked as private.
    November 16, 2018 at 6:40 pm #454650

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    November 19, 2018 at 12:05 pm #454989

    Simon Skull
    Full Member
    Post count: 177
    This reply has been marked as private.
    November 19, 2018 at 1:19 pm #454998

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    November 19, 2018 at 1:57 pm #455005

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    November 19, 2018 at 2:07 pm #455009

    Simon Skull
    Full Member
    Post count: 177
    This reply has been marked as private.
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