Blank Page on GD Home Page – Conflict with theme/plugin

This topic contains 10 replies, has 3 voices, and was last updated by  Tony Bellens 6 years, 5 months ago.

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  • #399942

    Tony Bellens
    Full Member
    Post count: 254

    Hi,

    we just installed GeoDirectory and it seems there might be a problem with the theme/plugin. The GD Home Page shows up blank, but it does work with the other standard templates provided with wp. We also published a widget on a different page and that also shows up blank.

    We are using the latest versions of wp and geodirectory

    The website url is http://getdirectionswp.website/gd-home/

    Thank you,
    Tony

    #399948

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    #399952

    Tony Bellens
    Full Member
    Post count: 254

    Hi Kor, thanks for the warning/reply. I changed the credentials, but where would I edit/delete the original post?

    #399954

    Tony Bellens
    Full Member
    Post count: 254
    This reply has been marked as private.
    #399955

    Kor
    Moderator
    Post count: 16516

    Hi Tony,

    Looks like there are some issues with the theme. I’ll forward this to a developer for a second check.

    Thanks!

    #399985

    Kiran
    Moderator
    Post count: 7069

    Hi Tony,

    I did some some debugging and found that theme YOOtheme causing conflicts with the widget.

    The theme has one function “displayWidget” that overwrites the widget visibility on front end. It executes that function via following hook

    add_filter('widget_display_callback', [$this, 'displayWidget'], 10, 3);

    You should ask theme developer for support with this details.

    Let us know.

    Thanks,
    Kiran

    #400368

    Tony Bellens
    Full Member
    Post count: 254

    Hi Kiran,

    thank you for the update. I will send this to the support theme at Yootheme and keep you informed.

    Thank you,
    Tony

    #400372

    Kiran
    Moderator
    Post count: 7069

    Thanks for letting us know 🙂

    #400438

    Tony Bellens
    Full Member
    Post count: 254

    Kiran,

    small question, i noticed that some listings showed up on http://getdirectionswp.website/places/
    Is that something you did to test the plugin?

    Thank you,
    TOny

    #400440

    Kiran
    Moderator
    Post count: 7069

    Yes, those are dummy listings, please delete from backend if you don’t want those listings 🙂

    #401720

    Tony Bellens
    Full Member
    Post count: 254

    Hi,

    I got the following reply from the Yootheme team

    “Hi Tony,
    we have already looked into this issue and the upcoming release of YOOtheme Pro will fix it.
    Handling of custom WordPress widgets will be improved in YOOtheme Pro. Unfotunately there is no quickfix solution i can offer to fix this right away.”

    I will keep you posted.

    Tony

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