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March 12, 2017 at 9:25 am #366795

Tony Bellens
Free User

Post count: 15

Hi,

I get a blank page on the directory location page. I’m not sure it’s because of a setting or because of a template conflict. I’m using the Fjord Yootheme Pro template. The website is under construction, but you can have a look at http://www.getdirections.asia/directories

March 12, 2017 at 10:19 am #366800

Guust
Moderator

Post count: 29970

Did you add any widgets to the GD Home sections?
https://wpgeodirectory.com/docs/layout/#directory
https://wpgeodirectory.com/docs/core-design/

Thanks

March 12, 2017 at 12:29 pm #366806

Tony Bellens
Free User

Post count: 15

Hi, I installed the dummy data and this is what I see in the back-end, so it seems the widgets are in place.

Thank you,
Tony

March 12, 2017 at 12:36 pm #366809

Kor
Moderator

Post count: 16516

Hi Tony,

Please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

March 12, 2017 at 1:05 pm #366812

Tony Bellens
Free User

Post count: 15

This reply has been marked as private.

March 12, 2017 at 1:20 pm #366816

Guust
Moderator

Post count: 29970

You have a very strange theme, I’ll get Paolo to have a look at your theme compatibility after the weekend.
Thanks.

March 12, 2017 at 1:39 pm #366860

Tony Bellens
Free User

Post count: 15

Ok, thank you.

March 13, 2017 at 6:56 pm #367024

Stiofan O’Connor
Site Admin

Post count: 22956

Hi Tony,

Something weird is going on, it does not seem to be executing the queries it should be, can you provide FTP info and i will debug it?

Thanks,

Stiofan

March 14, 2017 at 4:55 am #367087

Tony Bellens
Free User

Post count: 15

This reply has been marked as private.

March 14, 2017 at 11:10 am #367132

Tony Bellens
Free User

Post count: 15

Hi, I just wanted to inform you that I also contacted the team at Yootheme. They had me update the php version (I was still on 5.4) so now it’s 5.6.29, but that didn’t change anything.

They also asked me to edit the wp-config.php file and change WP_DEBUG from false to true.
I didn’t get any error messages while loading the page.

I just wanted to give you the extra info in case it might help you.

Thank you,
Tony

March 14, 2017 at 2:25 pm #367207

Stiofan O’Connor
Site Admin

Post count: 22956

Hi Tony,

Thanks for the info, i checked and things seems to work ok with standard themes, i then checked and the theme you are using seems to be its own page builder which seems to be incompatible with GD. Maybe if you can ask how to use a standard page template rather than the page builder but i don’t hold much hope.

Thanks,

Stiofan

March 14, 2017 at 3:26 pm #367238

Tony Bellens
Free User

Post count: 15

Ok, thank you. I will try…

March 14, 2017 at 3:53 pm #367245

Tony Bellens
Free User

Post count: 15

Hi,

I have been looking for a solution, but since I’m completely new to WordPress, I prefer to ask your opinion first and just to make sure that I understand this correctly:

how about setting up a multisite? so have the main website use the Yootheme template and the set up a subdomain (or subsite) for the listings and the events, something like listings.getdirections.asia, as it seems /i can then use one of your templates just for that part of the site. Do you have any experience with this?

Thank you,
Tony

March 14, 2017 at 4:49 pm #367259

Paolo
Site Admin

Post count: 31211

Hi,

that’s definitely a good alternative solution. In a slightly different way we do the same here.

wpgeodirectory.com is a website wpgeodirectory.com/support is a subsite that we created to keep sales site and support site with forum separated.

We did it mainly to increase page loading speed and we use the same theme on both website, but the concept is identical.

Thanks
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