Blank Pages

This topic contains 13 replies, has 5 voices, and was last updated by  Paolo 7 years, 2 months ago.

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  • March 12, 2017 at 9:25 am #366795

    Tony Bellens
    Free User
    Post count: 15

    Hi,

    I get a blank page on the directory location page. I’m not sure it’s because of a setting or because of a template conflict. I’m using the Fjord Yootheme Pro template. The website is under construction, but you can have a look at http://www.getdirections.asia/directories

    March 12, 2017 at 10:19 am #366800

    Guust
    Moderator
    Post count: 29970

    Did you add any widgets to the GD Home sections?
    https://wpgeodirectory.com/docs/layout/#directory
    https://wpgeodirectory.com/docs/core-design/

    Thanks

    March 12, 2017 at 12:29 pm #366806

    Tony Bellens
    Free User
    Post count: 15

    Hi, I installed the dummy data and this is what I see in the back-end, so it seems the widgets are in place.

    Thank you,
    Tony

    March 12, 2017 at 12:36 pm #366809

    Kor
    Moderator
    Post count: 16516

    Hi Tony,

    Please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

    March 12, 2017 at 1:05 pm #366812

    Tony Bellens
    Free User
    Post count: 15
    This reply has been marked as private.
    March 12, 2017 at 1:20 pm #366816

    Guust
    Moderator
    Post count: 29970

    You have a very strange theme, I’ll get Paolo to have a look at your theme compatibility after the weekend.
    Thanks.

    March 12, 2017 at 1:39 pm #366860

    Tony Bellens
    Free User
    Post count: 15

    Ok, thank you.

    March 13, 2017 at 6:56 pm #367024

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Tony,

    Something weird is going on, it does not seem to be executing the queries it should be, can you provide FTP info and i will debug it?

    Thanks,

    Stiofan

    March 14, 2017 at 4:55 am #367087

    Tony Bellens
    Free User
    Post count: 15
    This reply has been marked as private.
    March 14, 2017 at 11:10 am #367132

    Tony Bellens
    Free User
    Post count: 15

    Hi, I just wanted to inform you that I also contacted the team at Yootheme. They had me update the php version (I was still on 5.4) so now it’s 5.6.29, but that didn’t change anything.

    They also asked me to edit the wp-config.php file and change WP_DEBUG from false to true.
    I didn’t get any error messages while loading the page.

    I just wanted to give you the extra info in case it might help you.

    Thank you,
    Tony

    March 14, 2017 at 2:25 pm #367207

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Tony,

    Thanks for the info, i checked and things seems to work ok with standard themes, i then checked and the theme you are using seems to be its own page builder which seems to be incompatible with GD. Maybe if you can ask how to use a standard page template rather than the page builder but i don’t hold much hope.

    Thanks,

    Stiofan

    March 14, 2017 at 3:26 pm #367238

    Tony Bellens
    Free User
    Post count: 15

    Ok, thank you. I will try…

    March 14, 2017 at 3:53 pm #367245

    Tony Bellens
    Free User
    Post count: 15

    Hi,

    I have been looking for a solution, but since I’m completely new to WordPress, I prefer to ask your opinion first and just to make sure that I understand this correctly:

    how about setting up a multisite? so have the main website use the Yootheme template and the set up a subdomain (or subsite) for the listings and the events, something like listings.getdirections.asia, as it seems /i can then use one of your templates just for that part of the site. Do you have any experience with this?

    Thank you,
    Tony

    March 14, 2017 at 4:49 pm #367259

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    that’s definitely a good alternative solution. In a slightly different way we do the same here.

    wpgeodirectory.com is a website wpgeodirectory.com/support is a subsite that we created to keep sales site and support site with forum separated.

    We did it mainly to increase page loading speed and we use the same theme on both website, but the concept is identical.

    Thanks

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