Blank screen after registration

This topic contains 5 replies, has 3 voices, and was last updated by  Richard Aronson 6 years, 11 months ago.

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  • May 8, 2017 at 8:39 pm #377469

    Richard Aronson
    Free User
    Post count: 50

    I am working on this site, https:seniorian.com.

    When you go to the gd-login page and register, you are taken to a blank screen after hitting Register Now. I’m not sure why this is happening.

    May 8, 2017 at 8:41 pm #377471

    Richard Aronson
    Free User
    Post count: 50
    This reply has been marked as private.
    May 8, 2017 at 10:15 pm #377490

    Guust
    Moderator
    Post count: 29970

    You seem to be using some admin redirection plugins and a different recaptcha plugin than
    https://wpgeodirectory.com/downloads/gd-recaptcha/

    Also I get “Invalid Username/Password.” with those credentials.
    So please turn off those plugins temporarily and check the username and password.

    Thanks

    May 10, 2017 at 3:42 pm #377756

    Richard Aronson
    Free User
    Post count: 50
    This reply has been marked as private.
    May 10, 2017 at 7:00 pm #377781

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    is the error on the login page still happening after disabling the security plugin?

    If not, you’ll need to ask for support to them to fix this.

    Let us know,

    Thanks

    May 10, 2017 at 11:28 pm #377818

    Richard Aronson
    Free User
    Post count: 50

    It seems like iThemes Security Pro reCaptcha was causing the problmes. I disabled that feature and the registration seems to be working now.

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