Booster errors

This topic contains 4 replies, has 4 voices, and was last updated by  Kiran 4 years, 6 months ago.

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  • #513847

    Ron Lenox
    Buyer
    Post count: 230

    I received this automated email regarding the Booster plugin. This also happened a few weeks ago. Same error.
    ————–
    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, GD Booster.

    First, visit your website (https://www.discoversma.com/) and check for any visible issues. Next, visit the page where the error was caught ([link removed]) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

    [link removed]

    To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    Error Details
    =============
    An error of type E_ERROR was caused in line 1529 of the file /home/107072-81277.cloudwaysapps.com/tagzqvwpjj/public_html/wp-content/plugins/geodir_gd_booster/includes/share.php. Error message: Uncaught exception ‘Exception’ with message ‘Unable to delete all files/dirs. Rename failure on tmp directory:

    /home/107072-81277.cloudwaysapps.com/tagzqvwpjj/public_html/wp-content/booster_cache-5dab20f03fcfc438045029-tmp

    .’ in /home/107072-81277.cloudwaysapps.com/tagzqvwpjj/public_html/wp-content/plugins/geodir_gd_booster/includes/share.php:1529
    Stack trace:
    #0 /home/107072-81277.cloudwaysapps.com/tagzqvwpjj/public_html/wp-content/plugins/geodir_gd_booster/geodir-gd-booster.inc.php(801): geodir_gd_booster\share->delete_all_files_dirs_in(‘/home/107072-81…’, false)
    #1 /home/107072-81277.cloudwaysapps.com/tagzqvwpjj/public_html/wp-content/plugins/geodir_gd_booster/includes/actions.php(47): geodir_gd_booster\plugin->clear_cache(true)
    #2 /home/107072-81277.cloudwaysapps.com/tagzqvwpjj/public_html/wp-content/plugins/geodir_gd_booster/includes/actions.php(19): geodir_gd_booster\actions->clear_cache(‘1’)
    #3 /home/107072-81277.cloudwaysapps.com/tagzqvwpjj/public_html/wp-content/plugins/geodir_gd_booster/includes/

    #513857

    Kor
    Moderator
    Post count: 16516

    Hi Ron Lenox,

    Thanks for your post. If you’re using GDv2, GD booster is not supported and it has to be removed. Could you please share both WP and FTP access here in private reply so that we could fix this for you asap?

    WP Admin
    Login URL :
    Login Username :
    Login Password :

    FTP Access
    FTP Host :
    FTP Username :
    FTP Password :

    #513940

    Ron Lenox
    Buyer
    Post count: 230
    This reply has been marked as private.
    #513943

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #514068

    Kiran
    Moderator
    Post count: 7069

    Hi Ron,

    I checked and directory “/wp-content/booster_cache-5dab20f03fcfc438045029-tmp” already deleted. It looks like error generated just same time when booster deleting temporary files.

    Also your site is running with old PHP version. On admin dashboard it shows message:

    
    
    PHP Upgrade Required.
    WordPress has detected that your site is running on an insecure version of PHP.

    Kiran

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