Boss theme issue

This topic contains 35 replies, has 4 voices, and was last updated by  Joy 5 years, 6 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #447737

    Joy
    Buyer
    Post count: 1076

    Hello, I just went through the settings on a GD install. When I got to the theme compatibility settings, Boss. was selected by default. I went to the bottom and ‘saved’ it…now my layout is all messed up for some reason and I can’t get it to revert back. Now the theme compatibility is set for ‘Boss_custom’.

    Also, when I set the default listing image, it did not work when I created a new listing. I needed to manually upload the listing image.

    Please advise. Thank you.

    #447738

    Joy
    Buyer
    Post count: 1076
    This reply has been marked as private.
    #447739

    Joy
    Buyer
    Post count: 1076
    This reply has been marked as private.
    #447809

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    the site appears to be blank. Let us know when it is back up and we can take a look.

    Some themes have coded settings to disable WordPress image functions. You can try this snippet to see if it helps:

    
    
    
    add_filter( 'geodir_details_default_image_show', '__return_true', 100 );
    
    #447834

    Joy
    Buyer
    Post count: 1076

    Please try again. I just tried the links provided and was able to access the site without a problem. Thank you.

    #447915

    Alex Rollin
    Moderator
    Post count: 27815

    Please validate the WP Admin credentials and re-post.

    I am getting ERROR: Your username or password was incorrect

    #447916

    Joy
    Buyer
    Post count: 1076
    This reply has been marked as private.
    #447917

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    I do not see a default listing image set for ‘gd_group’ in the CPT settings.

    I have backed up the Boss Custom settings here. What are the issue as you see them with the theme compatibility?

    #447918

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #447922

    Joy
    Buyer
    Post count: 1076
    This reply has been marked as private.
    #447924

    Joy
    Buyer
    Post count: 1076

    If you aren’t seeing the breadcrumb issue on your end, can you please send me a screenshot so we can compare? Thank you again Alex.

    #447935

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #447938

    Joy
    Buyer
    Post count: 1076

    Thank you. In the meantime, can you please try to send me the Boss. json, not Boss. Custom, I will also try to reload the theme compatibility file and also try to reinstall GD if it doesn’t work.

    #447942

    Alex Rollin
    Moderator
    Post count: 27815

    This is what I get from the export on my test site:

    
    
    
    {"Boss.":{"geodir_wrapper_open_replace":"<div class=\"page-right-sidebar\">","geodir_wrapper_content_open_replace":"<div id=\"primary\" class=\"site-content\">","geodir_article_open_replace":"<div  id=\"[id]\" class=\"[class]\" itemscope itemtype=\"[itemtype]\">","geodir_article_close_replace":"<\/div>","geodir_sidebar_right_open_replace":"<div id=\"secondary\" class=\"widget-area\" >","geodir_sidebar_right_close_replace":"<\/div>","geodir_sidebar_left_open_replace":"<div id=\"secondary\" class=\"widget-area\" >","geodir_sidebar_left_close_replace":"<\/div>","geodir_theme_compat_css":".geodir-breadcrumb{padding-top:20px;border-bottom:1px solid #ddd;padding-bottom:0} article.geodir-category-listing{padding: 0 !important;}","geodir_theme_compat_code":"BuddyBoss"}}
    
    #447948

    Joy
    Buyer
    Post count: 1076
    This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 36 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket