Bought add ons before registering

This topic contains 2 replies, has 3 voices, and was last updated by  Fiskani Chirwa 9 years, 5 months ago.

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  • Author
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  • #24387

    Fiskani chirwa
    Free User

    Hi there,

    Here is the problem. I have another account by the name of Fiskani Chirwa. I recently bought the subscription but I used my business email on paypal. I then had to register the business email but I already had bought the subscription on the business email before it was registered on GD. Now it doesn’t allow me to download addons, even though I bought the subscription and it was confirmed

    Regards
    Fiskani

    #24414

    Paolo
    Site Admin
    Post count: 31206

    You are logging in as Minimap, while you should login as fiskanichirwa (that the username with active subscription)

    Thanks

    #24438

    Fiskani Chirwa
    Expired Member
    Post count: 29

    Thanks lol, I should’ve just looked in that profile

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